Uber to stop us­ing ‘grey­ball’ tool

New Straits Times - - Business -

Uber is dis­man­tling a se­cret weapon it used against lo­cal reg­u­la­tors who have been try­ing to cur­tail or shut down its ride-hail­ing ser­vice in some cities around the world. The pro­gramme served up a fake ver­sion of Uber’s pop­u­lar app to make it ap­pear the un­der­cover reg­u­la­tors were sum­mon­ing a car, only to have the ride never show up or can­celled. Uber said it would ban grey­balling un­der­cover reg­u­la­tors, although it might take time to block the pro­gramme com­pletely.

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