Gen­eral man­agers need to stay 2 steps ahead, says Honey­well CEO

New Straits Times - - Business -

KUALA LUMPUR: Dar­ius Adam­czyk, the new chief ex­ec­u­tive of­fi­cer of di­ver­si­fied tech­nol­ogy and man­u­fac­tur­ing leader Honey­well, has big as­pi­ra­tions — to have the speed and pas­sion of a small start-up and lever­age on its know-how and brand.

He said it was im­por­tant to part­ner with cus­tomers and come up with the right value of­fer­ings and busi­ness mod­els.

“Honey­well will al­ways be a tech­nol­ogy com­pany, and we are less chal­lenged by it (tech­nol­ogy) or the abil­ity to an­a­lyse data (com­pared to other com­pa­nies),” he said, adding that Honey­well had 12,000 soft­ware engi­neers around the world with “tremen­dous ca­pa­bil­i­ties”.

“Whether aero­space, oil and gas, home and build­ing — the big­gest chal­lenge in the In­ter­net of Things (IoT) is to come up with so­lu­tions which cre­ate sub­stan­tial value to our cus­tomers.”

He was speak­ing at a spe­cial roundtable con­ducted by the Malaysian In­dus­try-Group for High Tech­nol­ogy (MiGHT) yes­ter­day to ex­plore opportunities aris­ing from In­dus­trial Rev­o­lu­tion 4.0.

The event was chaired by MiGHT pres­i­dent and chief ex­ec­u­tive of­fi­cer Datuk Dr Mohd Yu­soff Su­laiman.

Honey­well is one of the in­ter­na­tional com­pa­nies sit­ting on MiGHT’s com­mit­tee. Oth­ers in­clude Rolls Royce and BAE Sys­tems.

Adam­czyk, who took on the post only a few months ago, em­pha­sised the need to be close to cus­tomers across the world as the kind of ser­vices IOT needed re­quired a cus­tomer-cen­tric ap­proach.

“I don’t lose sleep over the tech­nol­ogy chal­lenges, but whether our gen­eral man­agers are able to shift to the next busi­ness model. Once we come up with one, tech­nol­ogy fol­lows.”

For Adam­czyk, gen­eral man­agers had to stay at least two steps ahead of the in­dus­tries and not get stuck in a “prod­uct mind­set”.

“Cus­tomers now want energy con­ser­va­tion, energy sav­ings or a clean en­vi­ron­ment,” he said, adding that strate­gies in­cluded both hard­ware and soft­ware so­lu­tions.

Re­spond­ing to ques­tions from cap­tains of the Malaysian au­to­mo­tive, trans­porta­tion, heavy in­dus­tries, phar­ma­ceu­ti­cal and in­vest­ment agen­cies, Adam­czyk said chal­lenges aris­ing from dis­rup­tive tech­nolo­gies to the var­i­ous in­dus­tries were com­mon glob­ally.

In as­sess­ing dis­rup­tive tech­nolo­gies, he warned that it was im­por­tant to see if the ex­ist­ing busi­nesses could be dis­rup­tors them­selves, would al­low dis­rup­tion or have to move out of the in­dus­try.

“The key is to en­sure that the as­sess­ment is done early and not when it be­comes ob­vi­ous.”

Honey­well, he added, would be keen to share and brain­storm with the var­i­ous play­ers in fac­ing these chal­lenges.

With a dearth in soft­ware en­gi­neer­ing tal­ent, the com­pany is also keen to help Malaysia de­velop rel­e­vant skill sets.

Adam­czyk said the sup­port of the govern­ment and Malaysian hospi­tal­ity had made it more ex­cit­ing for the com­pany, which voted among “World’s Most Ad­mired Com­pa­nies” by For­tune mag­a­zine, to have oper­a­tions in Malaysia.

Honey­well Asean pres­i­dent Briand Greer said the com­pany, which had been in Malaysia for 30 years, had dou­bled its sales force.

He said it was not just about hir­ing, but also de­vel­op­ing and re­tain­ing tal­ents within the or­gan­i­sa­tion.

(From left) Malaysian In­dus­try-Group for High Tech­nol­ogy pres­i­dent and chief ex­ec­u­tive of­fi­cer Datuk Dr Mohd Yu­soff Su­laiman, Honey­well chief ex­ec­u­tive of­fi­cer Dar­ius Adam­czyk and Honey­well Asean pres­i­dent Briand Greer at a roundtable ses­sion con­ducted by the Malaysian In­dus­try-Group for High Tech­nol­ogy in Kuala Lumpur yes­ter­day.

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