‘Un­cle Abu’ of­fers free bot­tled wa­ter, snacks to Grab­car pas­sen­gers

New Straits Times - - News / #Hashtag - MASRIWANIE MUHAMADING KUALA LUMPUR

GRAB­CAR driver Abu Talib Mohd Ali here is be­ing praised by Ne­ti­zens for his gen­eros­ity and thought­ful­ness with free bot­tled wa­ter and snacks to his cus­tomers.

Abu, who drives a Pero­dua Myvi, and is prob­a­bly in his 60s, also wel­comes cus­tomers to choose their pre­ferred ra­dio sta­tions and charge their mo­bile phones with­out ex­tra charge.

His value-added ride-hail­ing ser­vice gained at­ten­tion af­ter a happy cus­tomer shared her ex­pe­ri­ence of rid­ing in his car on so­cial me­dia.

The cus­tomer, only known as Nina Qistina, shared sev­eral pho­tos on her Twit­ter ac­count show­ing the view from the back­seat of Abu’s car where he had placed the free bot­tled wa­ter and snacks.

One of the pho­tos showed a poster with a mes­sage where he in­tro­duced him­self and en­light­ened pas­sen­gers on the free of­fer­ings, while also ask­ing his pas­sen­gers to rate him should they en­joy his ser­vice.

Nina said: “I tweeted this be­cause I was amazed with the un­cle’s (Abu) great ef­fort to please his cus­tomers.

“This is the first time I have en­coun­tered such ser­vice in the city.

“I’m spread­ing the good vibe to ev­ery­one.

“Hope­fully, those who are also of­fer­ing ride-hail­ing ser­vices will be able to get ideas to im­prove their busi­nesses.

“Per­haps they could of­fer a karaoke ser­vice in their car,” said Nina on her Twit­ter ac­count.

As of 5.30pm yes­ter­day, the tweet, which was posted on Tues­day was re-tweeted by 45,000 peo­ple and liked by 24,000.

Many Ne­ti­zens urged oth­ers of­fer­ing ride-hail­ing ser­vices in the coun­try to em­u­late Abu’s ef­fort, which they said was a way to show ap­pre­ci­a­tion to cus­tomers.

Nina Qistina’s tweet show­ing the free bot­tled wa­ter and snacks while in Grab­car driver Abu Talib Mohd Ali’s car.

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