NETIZENS HAIL DRIVER’S EFFORTS
‘Uncle Abu’ offers free bottled water, snacks to Grabcar passengers
GRABCAR driver Abu Talib Mohd Ali here is being praised by Netizens for his generosity and thoughtfulness with free bottled water and snacks to his customers.
Abu, who drives a Perodua Myvi, and is probably in his 60s, also welcomes customers to choose their preferred radio stations and charge their mobile phones without extra charge.
His value-added ride-hailing service gained attention after a happy customer shared her experience of riding in his car on social media.
The customer, only known as Nina Qistina, shared several photos on her Twitter account showing the view from the backseat of Abu’s car where he had placed the free bottled water and snacks.
One of the photos showed a poster with a message where he introduced himself and enlightened passengers on the free offerings, while also asking his passengers to rate him should they enjoy his service.
Nina said: “I tweeted this because I was amazed with the uncle’s (Abu) great effort to please his customers.
“This is the first time I have encountered such service in the city.
“I’m spreading the good vibe to everyone.
“Hopefully, those who are also offering ride-hailing services will be able to get ideas to improve their businesses.
“Perhaps they could offer a karaoke service in their car,” said Nina on her Twitter account.
As of 5.30pm yesterday, the tweet, which was posted on Tuesday was re-tweeted by 45,000 people and liked by 24,000.
Many Netizens urged others offering ride-hailing services in the country to emulate Abu’s effort, which they said was a way to show appreciation to customers.
Nina Qistina’s tweet showing the free bottled water and snacks while in Grabcar driver Abu Talib Mohd Ali’s car.