New Straits Times

BE FRIENDLY

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RIDE-HAILING service is the No. 1 choice of transport in Southeast Asia, especially in greater Kuala Lumpur. As the number of passengers increases, Uber and Grab must focus on adopting customer-oriented practices in their service.

As a regular Grab Car user, especially during peak hours, I would be happy if the drivers engaged in friendly chats.

It is one way to relieve stress

TUESDAY, MAY 23, 2017

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