MAJOR SYSTEM FAILURE FORCES BRITISH AIRWAYS TO CANCEL ALL FLIGHTS
No proof hacking caused British Airways’ systems to crash worldwide
BRITISH Airways said yesterday it had cancelled all its flights out of Heathrow and Gatwick airports after an information technology systems failure.
“The terminals at Heathrow and Gatwick have become extremely congested and we have cancelled all flights from Heathrow and Gatwick before 6pm today. So please, do not come to the airports.”
The airline said it had found “no evidence that it’s a cyber attack”, with Britain still recovering from a ransomware attack earlier this month.
Travellers wrote on Twitter that they were unable to check in or use the airline’s app, while others were grounded on the tarmac.
“We are on the runway... For hour now... no offer of drinks... and because ba only takes cards now, we only have cash... wat we supposed to do!!?? (SIC),” wrote user Julie Adie.
The airline has suffered previous IT glitches, with passengers hit by severe delays in July and September last year. AFP
Stranded travellers outside Heathrow Airport Terminal 5 in London after British Airways flights were cancelled yesterday.