MA­JOR SYS­TEM FAIL­URE FORCES BRI­TISH AIRWAYS TO CAN­CEL ALL FLIGHTS

No proof hack­ing caused Bri­tish Airways’ sys­tems to crash world­wide

New Straits Times - - Front Page -

BRI­TISH Airways said yes­ter­day it had can­celled all its flights out of Heathrow and Gatwick air­ports af­ter an in­for­ma­tion tech­nol­ogy sys­tems fail­ure.

“The ter­mi­nals at Heathrow and Gatwick have be­come ex­tremely con­gested and we have can­celled all flights from Heathrow and Gatwick be­fore 6pm to­day. So please, do not come to the air­ports.”

The air­line said it had found “no ev­i­dence that it’s a cy­ber at­tack”, with Bri­tain still re­cov­er­ing from a ran­somware at­tack ear­lier this month.

Trav­ellers wrote on Twit­ter that they were un­able to check in or use the air­line’s app, while oth­ers were grounded on the tar­mac.

“We are on the run­way... For hour now... no of­fer of drinks... and be­cause ba only takes cards now, we only have cash... wat we sup­posed to do!!?? (SIC),” wrote user Julie Adie.

The air­line has suf­fered pre­vi­ous IT glitches, with pas­sen­gers hit by se­vere de­lays in July and Septem­ber last year. AFP

AFP PIC

Stranded trav­ellers out­side Heathrow Air­port Ter­mi­nal 5 in Lon­don af­ter Bri­tish Airways flights were can­celled yes­ter­day.

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