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Ab­dul Karim Ab­dul Kadir: Have plain-clothed tran­sit cops. Catch and cane them on the spot. A third-class men­tal­ity must be dealt with a sim­i­lar sys­tem. Even bet­ter, Min­def re­tires 700 to 1,000 Sarawak Rangers a year. Let these Rangers roam the tran­sit lines and sta­tions for a year.

Su­nita S. Sothi: Why is ev­ery­one sur­prised? Isn’t that how all pub­lic ameni­ties and fa­cil­i­ties are treated in Malaysia? Poor ed­u­ca­tion leads to this. Poor main­te­nance and pride in work leads to this, too.

Noor Ashani Md Yu­soff: We can build great in­fra­struc­ture in a few years. But it takes much longer than that to build a great mind­set and at­ti­tude in the hearts of the peo­ple.

Terry Gal­lyot: Ev­ery­thing be­gins with ed­u­ca­tion. Schools should bring back Pe­la­jaran Sivik.

It will take a cou­ple of gen­er­a­tions to see a so­ci­etal change in mind­set.

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