INVESTING IN COACHING
The Bottom Line: Some of the first line criteria to look for are: the personal qualities of positive outlook, strong empathy for people, good listening skills, adaptability and flexibility, and the ability to motivate their people to go for the “stretch goals”.
Powerful Questions: What is your vision of coaching? What does this require you to do? Who will fit into the first line criteria? How can you get them to be in the team of internal coaches? The Bottom Line: Usually, when you are anxious or stressed while trying to help someone, you may not be aware that your words and actions may hurt people’s feelings. Abruptness can come in the form of wrong choice of words, rough mannerisms, talking down on them and many others.
So, the next time you need to correct them, try not to do it at the spur of the moment. Instead, give yourself a cooling period to recollect yourself and rehearse the words that you want to say. When you are facing the person, remember to allow space for the other person to express themselves too, while you take deep breaths so that you can maintain your coolness. Try doing these and the results can be very different.
Powerful Questions: What goes on in your mind when facing them? How are they affecting your temperament? What do you want yourself to be when you are with them? How will this change the situation?