New Straits Times - - Klassifieds -

The Bot­tom Line: Some of the first line cri­te­ria to look for are: the per­sonal qual­i­ties of pos­i­tive out­look, strong em­pa­thy for peo­ple, good lis­ten­ing skills, adapt­abil­ity and flex­i­bil­ity, and the abil­ity to mo­ti­vate their peo­ple to go for the “stretch goals”.

Pow­er­ful Ques­tions: What is your vi­sion of coach­ing? What does this re­quire you to do? Who will fit into the first line cri­te­ria? How can you get them to be in the team of in­ter­nal coaches? The Bot­tom Line: Usu­ally, when you are anx­ious or stressed while try­ing to help some­one, you may not be aware that your words and ac­tions may hurt peo­ple’s feel­ings. Abrupt­ness can come in the form of wrong choice of words, rough man­ner­isms, talk­ing down on them and many oth­ers.

So, the next time you need to cor­rect them, try not to do it at the spur of the mo­ment. In­stead, give your­self a cool­ing pe­riod to rec­ol­lect your­self and rehearse the words that you want to say. When you are fac­ing the per­son, re­mem­ber to al­low space for the other per­son to ex­press them­selves too, while you take deep breaths so that you can main­tain your cool­ness. Try do­ing these and the re­sults can be very dif­fer­ent.

Pow­er­ful Ques­tions: What goes on in your mind when fac­ing them? How are they af­fect­ing your tem­per­a­ment? What do you want your­self to be when you are with them? How will this change the sit­u­a­tion?

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