The bag­gage of fly­ing

Lug­gage han­dling rates im­proved last year, with Asia Pa­cific car­ri­ers out­per­form­ing other re­gions.

The Star Malaysia - Star2 - - Travel -

WHEN it comes to bag­gage han­dling, odds are low­est that you'll lose your lug­gage when fly­ing a car­rier from Asia-Pa­cific. The same can't be true of Euro­pean car­ri­ers, how­ever, where bag­gage mis­han­dling rates are more than four times higher than Asian-Pa­cific car­ri­ers.

Those are among the lat­est find­ings out of a new re­port on from Sita, a spe­cial­ist in air trans­port com­mu­ni­ca­tions.

Over­all, the news is good. The to­tal global num­ber of mis­han­dled bags fell 7% from 23.3 mil­lion bags in 2015 to 21.6 mil­lion bags in 2016.

In other terms, the av­er­age global rate for mis­han­dled bags dropped to 5.73 in­ci­dents for ev­ery 1,000 pas­sen­gers, rep­re­sent­ing a 12% im­prove­ment.

A re­gional break­down also re­veals that some re­gions are more ef­fi­cient at bag­gage han­dling than oth­ers.

For in­stance, car­ri­ers in Asi­aPa­cific re­ported mis­han­dling rates at 1.81 bags per 1,000 pas­sen­gers in 2016, rep­re­sent­ing a drop of 2.3% com­pared to the pre­vi­ous year, thanks to ad­vanced tech­nolo­gies in bag­gage han­dling sys­tems.

In the United States, the rate of mis­han­dled bags fell to 2.7 in­ci­dents per 1,000 do­mes­tic pas­sen­gers – an all-time low.

The big­gest cul­prits for lost and mis­han­dled bags are con­nect­ing hubs.

In fact, nearly half (47%) of all de­layed bags were due to trans­fers from con­nect­ing flights.

Last year, 10.2 mil­lion trans­fer bags were mis­han­dled – some­thing to con­sider when choos­ing be­tween di­rect and in­di­rect flights, and when book­ing con­nect­ing flights.

"When pas­sen­gers and their lug­gage need to move from one air­craft to an­other, or from one car­rier to an­other, it can cre­ate a crit­i­cal pinch-point in the bag han­dling process, par­tic­u­larly if con­nec­tions are tight," reads the re­port.

Fail­ure to load bags al­to­gether ac­counted for 16% of de­layed bags, while tick­et­ing er­rors, bag switches, se­cu­rity is­sues and other as­sorted prob­lems ac­counted for 15%.

Aside from de­layed bags, 16% of bags were re­ported to be dam­aged, and 7% lost or stolen. — AFP Re­laxnews

A new re­port shows that global bag­gage mis­han­dling rates dropped last year thanks to new tech­nolo­gies. — AFP

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