BMW M’sia improves roadside assistance programme
BMW Group Malaysia has introduced its newest Roadside Assistance and Accident Hotline programme which provides professional and expert support for emergency situations when on the road.
The new programme is designed for absolute peace of mind ownership 24 hours a day, 365 days a year for all its BMW, MINI and BMW Motorrad customers.
BMW Group Malaysia managing director and CEO Han Sang Yun said: “In ensuring a perfect ownership experience of a vehicle from the BMW Group, we’ve always been dedicated to providing our customers not only the most enjoyable and rewarding ownership experience possible but ultimately, the best in the industry.”
The new assistance programme is specially designed to provide all BMW, MINI and BMW Motorrad owners an added level of safety and convenience on the road.
A single call and qualified specialists from the call centre will take care of absolutely everything that needs to be done in the event of a breakdown or accident.
Effective July 1, all new BMW and MINI owners with vehicles registered from Jan 1 onwards will receive the Roadside Assistance coverage programme for five years at no cost, while BMW Motorrad owners will enjoy coverage for two years.
For vehicles registered between July 1, 2015 and Dec 31, 2016, the existing Roadside Assistance Programme will still be valid for 24 months from the date of the vehicle’s first registration.
The dedicated toll-free BMW Roadside Assistance number is 1800-88- 8808. Details of the programme is available at www.bmw.com.my.
A BMW car owner getting help under BMW’s Roadside Assistance and Accident Hotline programme.