Mercedes deal­er­ship in Klang up­graded

The Star Malaysia - Star2 - - News - — JAY WONG

NZ Wheels Sdn Bhd’s Mercedes-Benz Au­to­haus in Klang has been re­freshed and aims to pro­vide high lev­els of ser­vice and sat­is­fac­tion to its cus­tomers.

Lo­cated along Jalan Ka­par, the cen­tre which was up­graded at RM6mil has a to­tal land area of 320,000 sq ft and a built-up area of 32,000 sq ft.

It has 70 sales and af­ter­sales per­son­nel, and the show­room can dis­play up to 17 ve­hi­cles.

The fa­cil­ity also fea­tures a pre­mium Star Lounge, a ded­i­cated Mercedes-AMG Per­for­mance Cen­tre that dis­plays up to three cars and the first Mercedes-Benz Proven Ex­clu-siv­ity cen­tre for cer­ti­fied pre­owned Mercedes-Benz ve­hi­cles ad­ja­cent to the au­to­haus.

At the rear, the ser­vice cen­tre has been equipped with 30 ser­vice bays and is able to ser­vice up to 650 ve­hi­cles per month.

The cen­tre also of­fers an ex­clu­sive range of per­son­alised af­ter-sales ser­vice dubbed Ser­vice Dif­fer­en­ti­a­tion that in­cludes pick-up and drop-off of cus­tomer ve­hi­cles as well as af­ter-hours drop-off and fast-lane ser­vice.

“NZ Wheels reaf­firms its pres­ence as a stead­fast and pas­sion­ate MercedesBenz dealer and we are con­fi­dent that our cus­tomers in the Klang and nearby ar­eas will re­ceive no less that the best care that is syn­ony­mous with the Mercedes-Benz three-pointed star,” said NZ Wheels group CEO (Automotive Group) Datuk Sam­son Anand Ge­orge.

Mercedes-Benz Malaysia pres­i­dent and CEO Dr Claus Wei­d­ner said the lat­est au­to­haus demon­strated the com­pany’s con­tin­u­ous com­mit­ment to the Malaysian mar­ket, cus­tomers and fans.

“As we re­main fo­cused on pro­vid­ing our cus­tomers with the best prod­ucts and cus­tomer ex­pe­ri­ence, we will also con­tinue ex­pand­ing cus­tomer touch­points na­tion­wide, in­vest­ing in de­vel­op­ing key ar­eas in­clud­ing tal­ent, tech­nol­ogy, pro­duc­tion and ser­vices,” he said.

Since 1994, NZ Wheels is the third largest au­tho­rised deal­er­ship in the coun­try for the Ger­man pre­mium au­tomaker and the new fa­cil­ity is one of seven au­tho­rised Mercedes-Benz au­to­hauses in Se­lan­gor.

The new fa­cil­ity can ser­vice up to 650 ve­hi­cles per month.

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