Al­ter­na­tive pick-up lo­ca­tions at Suria KLCC for Uber, Grab

The Sun (Malaysia) - - NEWS WITHOUT BORDERS -

KUALA LUMPUR: Uber and Grab driv­ers have been ad­vised to pick up their pas­sen­gers from al­ter­na­tive pick-up lo­ca­tions when they re­ceive book­ings from Suria KLCC vis­i­tors.

Big Blue Taxi Ser­vice founder Datuk Sham­sub­ahrin Is­mail told theSun when­ever he or his staff no­tice any ride­hail­ing ser­vice driv­ers try­ing to pick up pas­sen­gers from the shop­ping mall com­pound, they will ap­proach the driver and in­form them po­litely to pick them up from the des­ig­nated al­ter­na­tive pick-up points.

“For ex­am­ple, when they stop at the Am­pang Mall en­trance (en­trance fac­ing Jalan Am­pang) to pick up pas­sen­gers, we will ask them to take them at the bus stop lo­cated at Jalan Am­pang, but the drop off can still be done within the lobby com­pound of the mall.

“The ob­jec­tive is to en­sure the safety of those com­ing here and leav­ing as there are too many ve­hi­cles in the area, and to en­sure smooth traf­fic flow.

“We will not stop in­form­ing ride-hail­ing driv­ers even af­ter they are le­galised. When they are le­galised, we want them to regis­ter with our ser­vices if they want to pick up pas­sen­gers at the mall.

“The pur­pose of the reg­is­tra­tion is to al­low us to as­sist the rel­e­vant au­thor­i­ties to track down the driver if any­thing hap­pens to pas­sen­gers dur­ing the ride,” he said, ex­plain­ing that this would en­sure pas­sen­gers’ safety.

Com­ment­ing on the sit­u­a­tion where 10,000 taxi driv­ers re­cently re­turned their ve­hi­cles to their re­spec­tive op­er­a­tors, Sham­sub­ahrin said he also en­coun­tered sim­i­lar prob­lems but man­aged to solve it al­most im­me­di­ately.

“When they re­turn the taxis to us be­cause they could not af­ford to pay the ren­tal, I of­fer them em­ploy­ment con­tracts where they will have a ba­sic salary and 10% of their to­tal earn­ings in a month as com­mis­sion.

“Cur­rently, 30% of our taxi driv­ers are un­der em­ploy­ment con­tracts and each month, they are earn­ing an av­er­age of RM3,000,” he said. – by Adrian Phung

Sham­sub­ahrin in­form­ing a ride-hail­ing driver of the al­ter­na­tive pick-up points at Suria KLCC.

Newspapers in English

Newspapers from Malaysia

© PressReader. All rights reserved.