Swaps or cash for Sam­sung Note7 own­ers

The Sun (Malaysia) - - FEATURE -

WITH elec­tron­ics gi­ant Sam­sung of­fer­ing swap in­cen­tives for its Note7 smart­phones, South Ko­re­ans have started re­turn­ing this dis­con­tin­ued smart­phone last Thursday.

Two days af­ter the com­pany an­nounced it was killing off this flag­ship hand­set over is­sues with ex­plod­ing bat­ter­ies, own­ers were given the op­tion of a full re­fund or an ex­change for a dif­fer­ent Sam­sung smart­phone.

Sam­sung ini­tially re­called 2.5 mil­lion Note7s glob­ally on Sept 2 af­ter re­ports of units burn­ing up be­fore an­nounc­ing that it will halt the sale and ex­change of the Galaxy Note7 re­cently, cit­ing con­tin­ued safety con­cern.

Mean­while, Galaxy Note7 pre-or­der own­ers in Malaysia can also choose to get a full re­fund or ex­change their de­vice, ac­cord­ing to a state­ment by Sam­sung Malaysia.

The state­ment added that the op­tion of a re­fund or to switch to the Sam­sung S7 edge will be made avail­able for Galaxy Note7 pre-or­der own­ers, op­er­a­tors or par­tic­i­pat­ing re­tail part­ners re­spec­tively.

De­tails of the re­fund or ex­change pro­gramme will be re­leased soon, the state­ment said.

The com­pany also urged own­ers to im­me­di­ately power off their Note7 de­vices as a pre­cau­tion­ary mea­sure.

For more, call Sam­sung Malaysia Care­line at 1-800-887799.

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