Pay at­ten­tion to per­sonal brand­ing

The Sun (Malaysia) - - SUNBIZ -

What do you want to ac­com­plish in the next five years? I would like to see through and achieve all the plans and ob­jec­tives that we have laid out for our busi­ness over the next three to five years. That keeps me ex­cited and it gives me tremen­dous sat­is­fac­tion in see­ing each mile­stone be­ing reached.

Best piece of ad­vice you ever got on your ca­reer? Al­ways do your best to de­liver what has been en­trusted to you. Never take any­thing for granted.

Most ad­mired busi­ness leader? Why? I ad­mire our group man­ag­ing di­rec­tor Tan Sri Ong Leong Huat for his prin­ci­ples and acu­men in busi­ness and man­age­ment. He is also a vi­sion­ary and in­spir­ing leader.

How do you stay abreast of is­sues af­fect­ing your in­dus­try? One of the best ways, I found out, was to talk di­rectly to my staff and not through a third party. Es­pe­cially those who have a close re­la­tion­ship with our cus­tomers or prospects. At the same time, it is also very im­por­tant to get feed­back di­rectly from your cus­tomers. In this way you know ex­actly the sen­ti­ment on the ground and are bet­ter pre­pared to man­age sit­u­a­tions.

What was your big­gest fail­ure and how did you learn from it? Play­ing squash with a 64-year-old man and los­ing to him! I learned never to un­der­es­ti­mate one’s op­po­nent.

Malaysia’s great­est brand? AirAsia. It has prod­uct of­fer­ings which are well de­fined and is a trusted brand

known world­wide.

A must-read for ev­ery busi­ness owner/ man­ager is ...? Jack: Straight from the Gut by Jack Welch.

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