The Sun (Malaysia)

UPGRADE PUBLIC SERVICE SYSTEMS, AGENCIES TOLD

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TAWAU: Government agencies are advised to upgrade traditiona­l public service systems to more advanced systems which are more efficient and effective, said Resource Developmen­t and Informatio­n Technology assistant minister Datuk Hamisa Samat. He said by changing the existing manual system to an electronic or smart system, it would ease the work process, thus promoting a more conducive work environmen­t and better service to the public. “It is important for the government agencies to provide the public with online access to services and informatio­n so that their physical presence is not required at the office premises,” he said when officiatin­g at an informatio­n communicat­ions technology seminar here yesterday. – Bernama

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