Mal­taPost sees speed of de­liv­ery and pick-up op­tions as the main fac­tors to en­cour­age e-com­merce

Malta Independent - - NEWS -

Ac­cord­ing to, lat­est fig­ures pre­dict that in 2016, global Busi­ness-to-Con­sumer ecom­merce sales are ex­pected to reach €1.69 tril­lion.

This is not sur­pris­ing as on­line shop­ping, has never been more ac­ces­si­ble than it is to­day in this high speed dig­i­tal era and the con­stant introduction of ever more pow­er­ful tablets, smart­phones, and se­cure pay­ment sys­tems.

The Euro­stat re­port re­leased in De­cem­ber 2015 re­ported that 51% of the to­tal Mal­tese pop­u­la­tion shop on­line, with the high­est share of 83% of e-buy­ers within the 16-24 years age group fol­lowed by 79% e-buy­ers within the 25-34 years age group.

In 2015, Malta ranked as the sec­ond mem­ber state hav­ing the high­est share of e-shop­pers (72%) to pur­chase clothes on­line fol­low­ing the United Kingdom (74%).

In the same year, al­most half of Malta’s on­line shop­pers (49%) pur­chased travel and hol­i­day ac­com­mo­da­tion over the in­ter­net fol­lowed by 36% of Mal­tese es­hop­pers who pur­chased books and mag­a­zines on­line.

Stud­ies how­ever show that it is not low-prices that at­tract e-shop­per but rather prod­uct selec­tion, speed of de­liv­ery and most re­cently de­liv­ery op­tions. Con­scious of this, Mal­taPost has sought to sup­port on­line busi­nesses and e-shop­per alike with the introduction of the Easipik 24/7 par­cel locker net­work.

Fol­low­ing the launch of Mal­taPost’s SendOn hubs in the UK, Italy, Ger­many and USA, thou­sands of Mal­tese con­sumers are shop­ping from their favourite Euro­pean and USA on­line brands par­tic­u­larly those which do not ship di­rectly to Malta.

To con­tinue im­prov­ing on the cus­tomer ex­pe­ri­ence, Mal­taPost has launched Easipik, a par­cel locker so­lu­tion for shop­pers on the go who are not at home to re­ceive their items.

With Easipik, cus­tomers may col­lect their SendOn shop­ping 24/7 from a num­ber of lock­ers which are con­ve­niently lo­cated around Malta.

To utilise these lock­ers, be­fore shop­ping on­line, cus­tomers are to log on to their SendOn ac­count and choose one of the par­cel lock­ers lo­cated in var­i­ous Post Of­fices as their de­liv­ery ad­dress.

When the par­cel is ready for col­lec­tion, the cus­tomer will re­ceive an email and SMS with a code which should be keyed into the par­cel locker screen in or­der to re­lease the item.

Mal­taPost has also in­tro­duced the op­por­tu­nity for in­sur­ance poli­cies to pro­tect shop­ping items for­warded to Malta through its hubs in Europe and the USA.

Cus­tomers are in­vited to visit www.mal­ for more in­for­ma­tion.

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