Emirates revamps corporate loyalty programme to provide more value added incentives for business travellers
Emirates has revamped its corporate loyalty programme, Emirates Business Rewards, to provide customers with greater value and extra features. The new programme has been simplified and made more competitive to allow for easier redemption and upgrades, even on last-minute bookings.
One of the biggest features in the new programme is the ability to use Business Rewards Points to book any commercially available seat at any time, giving members cash-like convenience. Emirates is the first and only airline in the region to offer such flexibility as part of its corporate loyalty programme – improving cost-effectiveness for business travel.
The airline recently commissioned an independent survey on the perception and habits of over 800 business travellers and decision-makers using business travel in the UAE. The key findings reiterate the need for costeffectiveness and flexibility in corporate travel, which resonates with the new features of Emirates Business Rewards. According to the survey, the top three factors considered for airline selection were fare (30 per cent), flight timings (26 per cent) and value for money (23 per cent).
Emirates Business Rewards will satisfy customers’ needs and provide value-added benefits catered to organisations of any size, charities and clubs. In addition to allowing redemptions for any seats, there is also greater flexibility when it comes to earning and redeeming the Business Rewards Points.
According to the survey, respondents most commonly book business travel online directly with the airline (29 per cent). With less reliance on third-party booking agents, Emirates Business Rewards has enhanced user-experience with easy-to-use customer dashboards. These include tools to manage and book services for employees and to monitor the savings accumulated so far on the programme.
Enrolment has also been simplified, regardless of organisation size. The introduction of the ‘Guest Traveller’ function means that organisations can include non-company people such as consultants or clients who travel on behalf of the organisation, and still earn Business Rewards Points.
While the programme will continue to provide value and service to key industries such as manufacturing, oil and gas, trading and IT, the simplified system and unlimited employee enrolment will also allow other industries with a large labour force, such as the construction industry, to benefit from the programme.
Emirates provides direct connectivity from Dubai to over 150 destinations across six continents. In all classes, it provides quality products and value for money with luxurious private suites in First Class, flat-bed seats in Business Class and the iconic A380 Onboard Lounge, the largest in-seat screens in the world in Economy class at 13.3 inches and more than 2,500 channels of on-demand entertainment in all cabins. This is complemented by excellent onboard service from an international cabin crew who speak over 60 languages. For more information please visit emirates.com/businessrewards Emirates operates daily scheduled flights between Malta and Dubai. It flies twice weekly to Malta, on Mondays and Wednesdays, via Larnaca in Cyprus, and on Sundays, Tuesdays, Thursdays, Fridays and Saturdays it operates the DubaiMalta route on a circular routing via Tunis in Tunisia. The return flight flies direct from Malta to Dubai.
Emirates has revamped its corporate loyalty programme, Emirates Business Rewards, to provide greater value and added features for customers