Sam­sung ‘pauses Note 7 pro­duc­tion’, say me­dia re­ports

Malta Independent - - TECHNOLOGY -

Smart­phone gi­ant Sam­sung has re­port­edly stopped pro­duc­tion of its Note 7 phone amid claims that re­place­ment de­vices are still at risk of catch­ing fire.

News agen­cies re­ported Sam­sung had tem­po­rar­ily halted pro­duc­tion af­ter talks with safety reg­u­la­tors.

Sam­sung said it was “ad­just­ing the pro­duc­tion sched­ule to en­sure qual­ity and safety mat­ters”.

The com­pany has been forced to is­sue new mod­els of the smart­phone fol­low­ing com­plaints of faulty bat­ter­ies.

It is­sued a re­call of the Galaxy Note 7 in Septem­ber and later as­sured cus­tomers that the fixed de­vices were safe.

But there have now been sev­eral re­ports of re­place­ment phones start­ing to emit smoke.

In a fur­ther blow, two US mo­bile net­works have stopped re­plac­ing or sell­ing the phone.

The AT&T and T-Mo­bile net­works said they would no longer re­place the de­vices in the US, while the lat­ter said it would halt all sales of the phone.

“While Sam­sung in­ves­ti­gates mul­ti­ple re­ports of is­sues, T-Mo­bile is tem­po­rar­ily sus­pend­ing all sales of the new Note 7 and ex­changes for re­place­ment Note 7 de­vices,” T-Mo­bile said on its web­site.

Mean­while, AT&T said: “We’re no longer ex­chang­ing new Note 7s at this time, pend­ing fur­ther in­ves­ti­ga­tion of these re­ported in­ci­dents.” It ad­vised cus­tomers to ex­change them for other de­vices.

Sam­sung said in a state­ment last month that the is­sue of over­heat­ing was caused by a “rare” man­u­fac­tur­ing er­ror that re­sulted in the bat­tery’s “an­ode-to-cath­ode [neg­a­tive and pos­i­tive elec­trodes]” com­ing into con­tact.

But last week, a do­mes­tic flight in the US was evac­u­ated af­ter a re­place­ment Note 7 started emit­ting smoke in the cabin. And a man in Ken­tucky re­port­edly woke up to a bed­room full of smoke from a re­placed Note 7.

In an up­date yes­ter­day, Sam­sung said it un­der­stood the con­cerns of car­ri­ers and con­sumers about the newly re­leased re­place­ment Note 7 de­vices.

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