Malta Independent - - WORLD -

US auto safety agency wants more com­plaints

The US govern­ment wants more peo­ple to com­plain about auto safety prob­lems.

The Na­tional High­way Traf­fic Safety Ad­min­is­tra­tion is propos­ing a rule re­quir­ing au­tomak­ers put la­bels on sun vi­sors of all new ve­hi­cles with in­struc­tions on how to file safety com­plaints.

The la­bels would be glued to pas­sen­ger vi­sors and tell peo­ple that com­plaints could bring an in­ves­ti­ga­tion or a pos­si­ble re­call.

The agency uses con­sumer com­plaints to spot safety prob­lems. In 2015, it didn’t have enough peo­ple to thor­oughly an­a­lyze the 75,000 com­plaints that came in, and it hasn’t re­ceived ad­di­tional fund­ing since. The la­bels were re­quired by Congress in 2012. Com­plaints can be filed by tele­phone, in­ter­net or mail. The agency will take com­ments on the pro­posal un­til Jan. 27. It could be years be­fore la­bels are re­quired.

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