EU­GE­NIA CUSNIR

MAÎTRE D’HÔTEL VIEW CAFÉ & RESTAU­RANT

Nobil Club - - Nobil Hotel -

WHAT IS YOUR ROLE AT NO­BIL LUX­URY BOU­TIQUE HO­TEL?

Maître d’hôtel is a French con­cept, which means “Master of ho­tel”, head waiter or host.

This com­bi­na­tion of words ex­plains its mean­ing, and from it one can eas­ily un­der­stand my role in No­bil Lux­ury Bou­tique Ho­tel.

Nev­er­the­less, I would like to point out some of my re­spon­si­bil­i­ties here: I make reser­va­tions for guests who call in ad­vance, I greet all of our guests and seat them per their pref­er­ences, I en­sure that they have a great time, I co­or­di­nate the work of all restau­rant staff and en­sure that ev­ery­thing is in or­der.

DE­SCRIBE YOUR JOB IN THREE WORDS

Re­spon­si­bil­ity, at­ti­tude and con­trol.

WHAT DO YOU FIND MOST CHAL­LENG­ING ABOUT YOUR JOB?

I found that the most chal­leng­ing thing about my job is the op­por­tu­nity to com­mu­ni­cate with dif­fer­ent peo­ple.

For most peo­ple this can be a prob­lem, a fear even, but I am very ex­cited about it. Here I had the pos­si­bil­ity to meet peo­ple of dif­fer­ent na­tion­al­i­ties, dif­fer­ent cul­tures. I meet very kind peo­ple, very in­ter­est­ing peo­ple who mark me in a good way.

WHAT DO YOU LIKE MOST ABOUT WORK­ING IN NO­BIL LUX­URY BOU­TIQUE HO­TEL?

The op­por­tu­nity to be a part of a very strong team is what I like most about work­ing in this ho­tel.

It is hard to work in team where all peo­ple are dif­fer­ent, but not in our case – we have the com­mon goal of pro­vid­ing high qual­ity ser­vices and mak­ing our guests happy.

WHAT WAS YOUR PROUD­EST MO­MENT?

I am proud of the fact that I work in the most pres­ti­gious ho­tel of my coun­try. I am proud of my team. And I am very happy when our guests are satisied by the ser­vices we pro­vide.

Here, I have the op­por­tu­nity to grow and de­velop my­self per­son­ally and pro­fes­sion­ally.

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