Telcos to offer online solutions to SIM card registration
MYANMAR’S telecommunications firms are stepping up efforts to help customers register their SIM cards by next year’s deadline to avoid having their cards blocked.
The Ministry of Transport and Communications announced last month that starting on March 31, 2017, all unregistered SIM cards will be blocked.
The three telcos are already offering registration in their branded stores. Telenor users can also already register by calling a Telenor call centre, and the Norwegian firm is planning to launch an online registration service for customers in October, CEO Lars Erik Tellmann told The Myanmar Times on September 16.
Rival firm Ooredoo is planning to launch a dedicated phone line for registration by the end of October, and introduce a SIM card registration feature on its My Ooredoo mobile app, said CEO Rene Meza on September 16.
Customers of state-owned MPT, meanwhile, can register at one of almost 300 MPT stores across the country.
“MPT shops are registering about 100 SIM cards daily but I can’t give an exact figure,” said an official from MPT who asked to remain anonymous.
U Zayar Kyaw Soe, an MPT user in Yangon, said he thought customers would be reluctant to go through the hassle of registering at a store. “Operators should be offering online registration,” he said.
The official could not comment on whether MPT would provide online registration.
MPT has over 20 million customers. Telenor 17 million and Ooredoo over 8 million. The three telcos were unable to give exact figures on how many registered SIM cards each firm has.
MILLION 45 The combined number of customers the major telcos say they have registered