More volunteers will solve CAB problem
If you have a question about parking, want to know your legal rights or simply need a justice of the peace, Val Holland can help.
The Eden Albert Citizens Advice Bureau volunteer can answer almost any question under the sun.
And if she can’t, she knows someone who can.
Mrs Holland is one of a team of volunteers who give up their time to help at the St Lukes-based centre, answering phone queries, meeting with people and solving their problems.
The centre has a wide variety of brochures available on anything from family law to tenancy issues.
A free lawyer is also on site, along with a counselling service, bilingual interpreter and justice of the peace.
The only thing lacking is more people to help out. Extra volunteers are needed to lend a hand at least half a day a week in the centre.
Mrs Holland says being a volunteer has a number of benefits.
“You’re not just contributing to your local community, you’re doing something for yourself as well,” she says.
“We are very grateful for the people who take time out of their lives to help us.”
The Eden Albert Citizens Advice Bureau has been operating at its current location since 1990.
There is one paid parttime worker and the rest are volunteers.
They cover a range of roles from answering the phones to counselling, legal aid, cleaning and more.
Volunteers must be available at least half a day a week, have basic computer skills, be familiar with their local community and have been in New Zealand for at least four to five years.
They complete a training course when they start and then there’s continuing ontheteaching to ensure their skills are up to date.
Mrs Holland says volunteering is a way to give something back after retirement or simply help out the community.
“It’s a continual learning curve and you’ll never know it all but there’s always someone around who will.”
Manager Josephine Farnan says the bureau is a fun place to volunteer.
“It is a good life and you work with a group of really neat people,” she says.
“People come in here and they feel they have a friend.”
For more information about volunteering phone 846-4023 or email cab. email@example.com.
Helping out: Volunteer Rod Melville and manager Josephine Farnan of the Eden Albert Citizens Advice Bureau. They are looking for more volunteers to help out in the St Lukes office.