Uni­ver­sity TV

Auckland City Harbour News - - NEWS -

Af­ter a decade of stack­ing shelves and bag­ging gro­ceries Dela Bernard and her hus­band crossed the aisle to run their own busi­ness.

The pair ar­rived from Sri Lanka more than 10 years ago and started work­ing at the New World su­per­mar­ket in Mis­sion Bay, quickly work­ing their way up to man­age­rial po­si­tions.

But the cou­ple dreamt of hav­ing their own store.

Then, two years ago they found the per­fect prop­erty in Grey Lynn – the es­tab­lished Rich­mond Road Su­perette.

‘‘It’s awe­some, it just feels free. I can make my own de­ci­sions and no­body tells me what to do,’’ Mrs Bernard says. ‘‘And it’s a nice neigh­bour­hood with nice peo­ple.’’

The shelves are so burst­ing with ev­ery con­ve­nience prod­uct a cus­tomer could want the shop re­ally could be called a mini-su­per­mar­ket.

How­ever, Mrs Bernard’s real source of pride is her cheer­ful rep­u­ta­tion.

Cus­tomers might come in for a loaf of bread or a bot­tle of milk, but they al­ways leave with a smile.

‘‘I think it is the most im­por­tant to be a friendly per­son for the cus­tomers.

‘‘If I’m friendly with you, you will come back,’’ the mother-of-two says.

Spend five min­utes in her shop and you will wit­ness a stream of loyal shop­pers who stop to chat about the weather or the lat­est sport­ing match as they grab their goods.

‘‘I have a lot of cus­tomers who will park across the road,’’ she says.

‘‘But they don’t go to the shop across the road.’’

The fam­ily live in a three­bed­room house at­tached to the shop, which Mrs Bernard reck­ons is a real ben­e­fit.

‘‘It’s easy, very, very easy work­ing from home. I hardly ever have to go out for any­thing and my two kids get to be close to me,’’ she says.

‘‘They love it but my kids un­der­stand they can’t ask me all the time for lol­lies, once a week on Fri­days and that’s it.’ AUT Uni­ver­sity has launched New Zealand’s first uni­ver­si­ty­based me­dia chan­nel ded­i­cated to show­cas­ing ma­te­rial cre­ated by stu­dents, staff and uni­ver­sity af­fil­i­ates. AUTV is ded­i­cated to show­cas­ing ‘‘the best of what we do,’’ the uni­ver­sity says, and is ‘‘on air’’ seven days a week, screen­ing on three large video walls in the Sir Paul Reeves Build­ing on AUT’s city cam­pus. Visit the web­site autv.aut.ac.nz to view the con­tent of the chan­nel.


Wel­com­ing smile: Dela Bernard and her hus­band AJ are proud to have a shop that ri­vals the nearby su­per­mar­ket with its ex­pan­sive se­lec­tion.

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