Elderly at risk of abuse
Elder abuse is on the rise and agencies are looking at ways to bring the numbers down.
It’s World Elder Abuse Awareness Day on Sunday and Greypower is calling for more awareness about dealing with seniors in business and finance.
Auckland Greypower president Anne-Marie Coury says all seniors should take an advocate or friend along when signing off on financial matters.
It is important to be heard, she says.
‘‘Often there is insufficient time allowed for people to consider alternatives, as relatives are rushing their elders into signing off on transactions that have more to do with their own interests than the wellbeing of their own family member.’’
More than four cases of elder abuse are being reported daily to agen- cies like Age Concern, Coury says.
She says to cut numbers down businesses should create an inhouse customer service policy about conduct with seniors.
It would also help to have legal and financial transactions fully explained to seniors before any signature is needed, Coury says.
‘‘Training of professionals on the needs of seniors and the most appropriate way to ensure full and transparent information is supplied and understood should become part of best practice.’’
Awareness needed: Auckland Greypower president Anne-Marie Coury says seniors need a voice.