Pt Chev ASB branches to close
ASB will close two of its Auckland branches by the end of the year.
ASB’s Point Chevalier branches on Great North Road and at Selwyn Village retirement home will close on December 23.
The closures come after the Australian-owned bank closed its Mt Eden branch on July 29 and its Karangahape Rd branch on March 18.
It follows a wider trend of big banks closing branches around the country as more people do their banking online.
In September, Westpac announced it would be closing 19 branches throughout the country.
ANZ is also planning to close seven branches before the end of the year.
BNZ closed its Kawerau branch on October 21 and its Wellsford branch, an hour drive north of Auckland, closed in July.
A recent restructure at BNZ’s 80 Queen St office was also expected to result in about five redundancies.
ASB’s general manager of branch banking Logan Munro says its closures are due to declining transactions at branches.
‘‘The branch is closing as a result of low – and declining – staff assisted customer transactions as more customers choose to move to digital and self- service channels to do their banking,’’ Munro says.
He says Selwyn Village is a satellite branch to the Great North Rd branch and operates with just one staff member.
‘‘We reduced opening hours at Selwyn Village several years ago to accommodate for declining transaction numbers. ‘‘Transactions have continued decline since then, which to influenced our decision to close,’’ Munro says.
Munro declined to say how many employees worked at the Great North branch but no jobs would be lost.
Customers of the branches recently received emails outlining the closure.
Customers have taken to neighbourly.co.nz to express their concerns.
One resident said they were disappointed as they had just started using ASB for their business banking in Pt Chevalier.
Munro says the Mt Eden branch closed as the building was being redeveloped and the bank was exploring options for new premises in the area.
Munro says no other ASB branch closures in Auckland have been confirmed at this stage.
ASB’s branch closures are the result of declining branch transactions, the bank says.