Pt Chev ASB branches to close

Auckland City Harbour News - - YOUR PAPER, YOUR PLACE - TOM CARNEGIE

ASB will close two of its Auck­land branches by the end of the year.

ASB’s Point Che­va­lier branches on Great North Road and at Selwyn Vil­lage re­tire­ment home will close on De­cem­ber 23.

The clo­sures come af­ter the Aus­tralian-owned bank closed its Mt Eden branch on July 29 and its Karanga­hape Rd branch on March 18.

It fol­lows a wider trend of big banks clos­ing branches around the coun­try as more peo­ple do their bank­ing on­line.

In Septem­ber, West­pac an­nounced it would be clos­ing 19 branches through­out the coun­try.

ANZ is also plan­ning to close seven branches be­fore the end of the year.

BNZ closed its Kaw­erau branch on Oc­to­ber 21 and its Wells­ford branch, an hour drive north of Auck­land, closed in July.

A re­cent re­struc­ture at BNZ’s 80 Queen St of­fice was also ex­pected to re­sult in about five re­dun­dan­cies.

ASB’s gen­eral man­ager of branch bank­ing Lo­gan Munro says its clo­sures are due to de­clin­ing trans­ac­tions at branches.

‘‘The branch is clos­ing as a re­sult of low – and de­clin­ing – staff as­sisted cus­tomer trans­ac­tions as more cus­tomers choose to move to dig­i­tal and self- ser­vice chan­nels to do their bank­ing,’’ Munro says.

He says Selwyn Vil­lage is a satel­lite branch to the Great North Rd branch and op­er­ates with just one staff mem­ber.

‘‘We re­duced open­ing hours at Selwyn Vil­lage sev­eral years ago to ac­com­mo­date for de­clin­ing trans­ac­tion num­bers. ‘‘Trans­ac­tions have con­tin­ued de­cline since then, which to in­flu­enced our de­ci­sion to close,’’ Munro says.

Munro de­clined to say how many em­ploy­ees worked at the Great North branch but no jobs would be lost.

Cus­tomers of the branches re­cently re­ceived emails out­lin­ing the clo­sure.

Cus­tomers have taken to neigh­ to ex­press their con­cerns.

One res­i­dent said they were dis­ap­pointed as they had just started us­ing ASB for their busi­ness bank­ing in Pt Che­va­lier.

Munro says the Mt Eden branch closed as the build­ing was be­ing re­de­vel­oped and the bank was ex­plor­ing op­tions for new premises in the area.

Munro says no other ASB branch clo­sures in Auck­land have been con­firmed at this stage.


ASB’s branch clo­sures are the re­sult of de­clin­ing branch trans­ac­tions, the bank says.

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