Auck­land Air­port rates well

Auckland City Harbour News - - FRONT PAGE - STAFF RE­PORTER

Auck­land In­ter­na­tional Air­port has landed a top spot on an in­ter­na­tional rank­ing that com­pares air­ports around the world for their punc­tu­al­ity, qual­ity of ser­vice and pas­sen­ger rat­ing.

Auck­land Air­port came in at num­ber nine in the re­search con­ducted by AirHelp, which also pro­duces an an­nual air­line rank­ing.

Top honours went to Sig­na­pore’s Changi Air­port, which had a score of 9.07 out of 10, fol­lowed by Mu­nich, Ger­many, Hong Kong and Copen­hagen. Kuwait came in last place with 5.02.

Auck­land Air­port was the only New Zealand air­port on the list and re­ceived a to­tal score of 7.80.

While it rated highly for punc­tu­al­ity (8.6) and qual­ity of ser­vice (8), it was pas­sen­ger sen­ti­ment that let it down with a mea­gre 3.3. This re­flects pre­vi­ous re­search that found Ki­wis rated the air­port as one of the worst in New Zealand, be­hind Queen­stown, Christchurch and Welling­ton.

Ac­cord­ing to the 2016 poll, Ki­wis rated New Zealand air­ports on their clean­li­ness, range of bars, and bath­rooms, with Queen­stown In­ter­na­tional com­ing out on top in all cat­e­gories.

Changi Air­port is con­sis­tently voted the best in the world, and took top gong at this year’s pres­ti­gious Sky­trax’s World Air­port Awards – for the fifth year in a row.

In 2014 Auck­land Air­port re­vealed an ‘‘air­port of the fu­ture’’ 30-year vi­sion, which in­cludes con­nect­ing the do­mes­tic ter­mi­nal to the in­ter­na­tional ter­mi­nal, con­struc­tion of a sec­ond run­way by 2025 and build­ing in­fra­struc­ture to ac­com­mo­date rail trans­port. A $180 mil­lion de­vel­op­ment that will dou­ble the size of its in­ter­na­tional de­par­ture lounge is cur­rently un­der­way.


Sin­ga­pore Changi Mu­nich, Ger­many Hong Kong Copen­hagen Kas­trup, Den­mark HelsinkiVan­taa, Fin­land Cincin­nati-North­ern Ken­tucky, USA Barcelona El Prat, Spain Madrid Adolfo Suarez-Bara­jas, Spain Auck­land, New Zealand Frank­furt, Ger­many


Kuwait Lon­don Gatwick Manch­ester Ne­wark Lib­erty, New Jer­sey, USA Stansted Ed­in­burgh Mum­bai, In­dia Dubai, UAE Bangkok Su­varn­ab­humi, Thai­land Delhi, In­dia

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