CAB ready to re­cruit new vol­un­teer team

Cambridge Edition - - CONVERSATIONS -

Cit­i­zens Ad­vice Bu­reau Aware­ness Week for 2017 is March 16-22 . It’s a way to pub­li­cise the ser­vices we pro­vide. Last year, na­tion­wide, 2400 CAB vol­un­teers helped with 520,000 client en­quiries. In Cam­bridge we have about 35 vol­un­teers. We are not a gov­ern­ment agency or con­nected to any busi­ness or­gan­i­sa­tions. Staff are po­licechecked vol­un­teers from the com­mu­nity. They un­der­take ini­tial and on­go­ing train­ing to com­ple­ment their own skills and knowl­edge. If staff do not know the an­swer, they know how to search for the in­for­ma­tion the client may need. Our web­site pro­vides in­for­ma­tion on all man­ner of top­ics and is reg­u­larly updated.

The ser­vice is free to all, whether you are a New Zealan­der, a vis­i­tor from over­seas, young or old. Our pur­pose is to en­sure clients are aware of their rights and re­spon­si­bil­i­ties and about ser­vices that can help. We are able to pro­vide a lis­ten­ing ear for those sit­u­a­tions where you just don’t know how to pro­ceed. If English is not your first lan­guage, there’s a good chance we’ll be able to help you in your own lan­guage as our ser­vice is avail­able in 25 dif­fer­ent lan­guages via CAB lan­guage link.

You might think your prob­lem is too small to bring to the CAB, but staff are happy to help you with them. We are al­ways look­ing for new vol­un­teers and train­ing is pro­vided. So if you are look­ing for a new chal­lenge con­tact the CAB of­fice.

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