Too many cooks

Central Leader - - LETTERS -

Un­sur­pris­ing that the rail sys­tem is so in­ef­fi­cient, in­volv­ing six bu­reau­cra­cies with dys­func­tional re­la­tion­ships, and poor com­mu­ni­ca­tion with the users, Cen­tral Leader, June 12. Too many cooks spoil the broth. A sin­gle au­thor­ity, with Mike Lee in charge, would go a long way to­wards a bet­ter and user-friendly sys­tem.

For those of us for­tu­nate enough to have used ex­cel­lent pub­lic trans­port in Syd­ney, Lon­don, and cities through­out Europe, it is ob­vi­ous how es­sen­tial a good train ser­vice is. the com­mu­nity.

CABs pro­vide in­for­ma­tion and sup­port to cit­i­zens in per­son, by phone and on­line.

This in­for­ma­tion en­ables peo­ple to both know their rights and how to en­force those rights.

As we all know, knowl­edge is power and for many peo­ple CABs are a trusted and re­li­able source of knowl­edge.

One of the main ar­eas of the CABs work is around con­sumer is­sues and in tough eco­nomic times mak­ing sure that peo­ple are mak­ing good de­ci­sions and get­ting what they pay for is very im­por­tant.

Like­wise the abil­ity to re­fer peo­ple to or­gan­i­sa­tions like Bud­get Ser­vices and Com­mu­nity Law Cen­tres to deal with is­sues like con­sumer debt and rip offs is also im­por­tant.

I con­grat­u­late Auck­land Coun­cil on this de­ci­sion.

It is clear that many vi­tal so­cial ser­vices, in­clud­ing bud­get ser­vices would wel­come this sort of fi­nan­cial cer­tainty from the Govern­ment agen­cies that fund them.

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