Central Leader - - FRONT PAGE -

Allen McLaugh­lin re­ceived a se­ries of con­tra­dic­tory let­ters from Auck­land Trans­port.

He first wrote to re­quest as­sis­tance on be­half of his neigh­bour in Oc­to­ber.

On Novem­ber 6 he re­ceived a let­ter say­ing the re­quest was de­clined be­cause the berm was out­side a block of flats and res­i­dents should have it looked af­ter. The let­ter in­cor­rectly re­ferred to a berm in King St, which is in a dif­fer­ent sub­urb.

On Novem­ber 29 af­ter sev­eral phone calls to Auck­land Trans­port Mr McLaugh­lin re­ceived two let­ters. One was a re­peat of the orig­i­nal re­jec­tion let­ter and the other said a con­trac­tor would mow the berm but only twice a year.

A sub­se­quent let­ter re­ceived on De­cem­ber 6 apol­o­gised for the de­lay in ad­dress­ing the re­quest and said it would now be dealt with in the new year.

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