Health boards rated

Central Leader - - NEWS -

Pa­tients will be able to rate their hos­pi­tals in a new ini­tia­tive.

From July, district health boards across the coun­try will be run­ning a quar­terly sur­vey where pa­tients will have the op­por­tu­nity to pro­vide feed­back and rate their ex­pe­ri­ences from their most re­cent stay in hospi­tal.

The sur­vey will fea­ture 20 ques­tions cov­er­ing is­sues such as whether pa­tients un­der- stood the ad­vice they were given by their doc­tor, whether they were in­volved in de­ci­sions about their care and treat­ment and whether they were treated with re­spect and dig­nity by hospi­tal staff.

Re­sponses will be col­lated to give each DHB a rat­ing out of 10 in four ar­eas – co­or­di­na­tion, part­ner­ship, com­mu­ni­ca­tion and phys­i­cal and emo­tional needs.

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