El­derly at risk of abuse

Central Leader - - NEWS -

El­der abuse is on the rise and agencies are look­ing at ways to bring the num­bers down.

It’s World El­der Abuse Aware­ness Day on Sun­day and Grey­power is call­ing for more aware­ness about deal­ing with se­niors in busi­ness and fi­nance.

Auck­land Grey­power pres­i­dent Anne-Marie Coury says all se­niors should take an ad­vo­cate or friend along when sign­ing off on fi­nan­cial mat­ters.

It is im­por­tant to be heard, she says.

‘‘Of­ten there is in­suf­fi­cient time al­lowed for people to con­sider al­ter­na­tives, as rel­a­tives are rush­ing their elders into sign­ing off on trans­ac­tions that have more to do with their own in­ter­ests than the well­be­ing of their own fam­ily mem­ber.’’

More than four cases of el­der abuse are be­ing re­ported daily to agencies like Age Con­cern, Coury says.

She says to cut num­bers down businesses should cre­ate an in­house cus­tomer ser­vice pol­icy about con­duct with se­niors.

It would also help to have le­gal and fi­nan­cial trans­ac­tions fully ex­plained to se­niors be­fore any sig­na­ture is needed, Coury says.

‘‘Train­ing of pro­fes­sion­als on the needs of se­niors and the most ap­pro­pri­ate way to en­sure full and trans­par­ent in­for­ma­tion is sup­plied and un­der­stood should be­come part of best prac­tice,’’ Coury says.

Aware­ness needed: Auck­land Grey­power pres­i­dent Anne-Marie Coury says se­niors need a voice.

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