Bus route 309 facing criticism
Auckland commuters on a new bus route may just have to wait things out before some issues are ironed out.
Stuff has received a number of complaints relating to teething issues with south Auckland’s new network.
But some of them specifically identified the 309 route as having issues ranging from break downs, to lateness and drivers getting lost.
In particular, buses were late or didn’t show up.
In one case a bus breakdown meant a 45 minute way for regular commuters. Occasionally some of the bus doors would not open automatically.
One woman wrote on Neighbourly that the bus had always run late every time she went to catch it.
The connector service runs from Mangere Bridge to the city via Mangere Bridge and Onehunga. It’s scheduled to run every 30 minutes.
A spokesperson for Auckland Transport wouldn’t comment on the specific issues relating to the bus or the route, instead saying the contractor was the best to comment on it.
Go Bus, who is contracted to run the service, declined to comment. It says Auckland Transport sets the route and timetable and should comment.
It offered no comment on bus break downs or issues with doors not opening.
Go Bus operates the bus service, which has received complaints about lateness and break downs.