Bus route 309 fac­ing crit­i­cism


Auck­land com­muters on a new bus route may just have to wait things out be­fore some is­sues are ironed out.

Stuff has re­ceived a num­ber of com­plaints re­lat­ing to teething is­sues with south Auck­land’s new net­work.

But some of them specif­i­cally iden­ti­fied the 309 route as hav­ing is­sues rang­ing from break downs, to late­ness and driv­ers get­ting lost.

In par­tic­u­lar, buses were late or didn’t show up.

In one case a bus break­down meant a 45 minute way for reg­u­lar com­muters. Oc­ca­sion­ally some of the bus doors would not open au­to­mat­i­cally.

One woman wrote on Neigh­bourly that the bus had al­ways run late every time she went to catch it.

The con­nec­tor ser­vice runs from Man­gere Bridge to the city via Man­gere Bridge and One­hunga. It’s sched­uled to run every 30 min­utes.

A spokesper­son for Auck­land Trans­port wouldn’t com­ment on the spe­cific is­sues re­lat­ing to the bus or the route, in­stead say­ing the con­trac­tor was the best to com­ment on it.

Go Bus, who is con­tracted to run the ser­vice, de­clined to com­ment. It says Auck­land Trans­port sets the route and timetable and should com­ment.

It of­fered no com­ment on bus break downs or is­sues with doors not open­ing.

Go Bus op­er­ates the bus ser­vice, which has re­ceived com­plaints about late­ness and break downs.

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