Rate your agent on­line

Central Leader - - SPORT - CHLOE WINTER

A new web­site shin­ing a light on good - and bad - real es­tate agents has drawn crit­i­cism from the head of the in­dus­try body.

Real Es­tate Agents Author­ity (REAA) chief ex­ec­u­tive Kevin Lam­pen-Smith has doubts about the in­tegrity of How’s My Agent - a new plat­form where you rate and re­view real es­tate agents and prop­erty man­agers.

How­ever, How’s My Agent di­rec­tor Hans Vel­lara said it was not an ‘‘anti-agent web­site’’. The web­site was de­vel­oped for peo­ple to post re­views of their agents - whether they be good, bad or neu­tral, he said.

Lam­pen-Smith said the in­dus­try had ‘‘come a long way’’ in the past seven years, in terms of raised stan­dards and in­creased pro­fes­sion­al­ism.

‘‘The REAA wel­comes in­creased ac­count­abil­ity for real es­tate agents,’’ Lam­pen-Smith said.

‘‘In this case, the Rate My Agent site doesn’t ap­pear to be of­fer a valid method of do­ing this - there is no way of trac­ing the com­ments made, and no cer­tainty about who is be­hind the site in gen­eral.’’

The How’s My Agent web­site says that while the New Zealand in­dus­try was reg­u­lated by the REAA ‘‘we, as the aver­age con­sumer, still like trust in the opin­ion of our fel­low con­sumers.

The web­site would ‘‘give con­sumers a voice and help you make an in­formed de­ci­sion’’.

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