Rate your agent online
A new website shining a light on good - and bad - real estate agents has drawn criticism from the head of the industry body.
Real Estate Agents Authority (REAA) chief executive Kevin Lampen-Smith has doubts about the integrity of How’s My Agent - a new platform where you rate and review real estate agents and property managers.
However, How’s My Agent director Hans Vellara said it was not an ‘‘anti-agent website’’. The website was developed for people to post reviews of their agents - whether they be good, bad or neutral, he said.
Lampen-Smith said the industry had ‘‘come a long way’’ in the past seven years, in terms of raised standards and increased professionalism.
‘‘The REAA welcomes increased accountability for real estate agents,’’ Lampen-Smith said.
‘‘In this case, the Rate My Agent site doesn’t appear to be offer a valid method of doing this - there is no way of tracing the comments made, and no certainty about who is behind the site in general.’’
The How’s My Agent website says that while the New Zealand industry was regulated by the REAA ‘‘we, as the average consumer, still like trust in the opinion of our fellow consumers.
The website would ‘‘give consumers a voice and help you make an informed decision’’.