Auck­land Air­port voted world class

Central Leader - - YOUR PAPER, YOUR PLACE - STAFF REPORTER

Auck­land In­ter­na­tional Air­port has landed a top spot on an in­ter­na­tional rank­ing that com­pares air­ports around the world for their punc­tu­al­ity, qual­ity of ser­vice and pas­sen­ger rat­ing.

Auck­land Air­port came in at num­ber nine in the re­search con­ducted by AirHelp, which also pro­duces an an­nual air­line rank­ing.

Top hon­ours went to Sig­na­pore’s Changi Air­port, which had a score of 9.07 out of 10, fol­lowed by Mu­nich, Ger­many, Hong Kong and Copenhagen. Kuwait came in last place with 5.02.

Auck­land was the only New Zealand air­port on the list and re­ceived a to­tal score of 7.80. While it rated highly for punc­tu­al­ity (8.6) and qual­ity of ser­vice (8), it was pas­sen­ger sen­ti­ment that let it down with a mea­gre 3.3.

This re­flects pre­vi­ous re­search that found Ki­wis rated the air­port as one of the worst in New Zealand, be­hind Queen­stown, Christchurch and Wellington.

Ac­cord­ing to the 2016 poll, Ki­wis rated New Zealand air­ports on their clean­li­ness, range of bars, and bath­rooms, with Queen­stown In­ter­na­tional com­ing out on top in all cat­e­gories.

Changi Air­port is con­sis­tently voted the best in the world, and took top gong at this year’s pres­ti­gious Sky­trax’s World Air­port Awards – for the fifth year in a row.

While Auck­land Air­port rated highly for punc­tu­al­ity and qual­ity of ser­vice, it was pas­sen­ger sen­ti­ment that let it down

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