FROM THE FRONT PAGE
services manager, embarked on a systemic study of the skifield’s culture, applying the Baldrige Criteria for performance excellence.
The Baldrige Criteria have been used by companies such as Lockheed Martin and Nestle.
Legnavsky said the culture study was ‘‘a massive topic’’ but once completed, decisionmaking became very easy.
‘‘When I ammaking a decision, all I do is ask: ‘‘How does this fit with our values?’’.
Family fun: Gustav, left, Pete, Bridget and Zora Legnavsky.