Un­der­stand­ing clients is key

DEMM Engineering & Manufacturing - - PRODUCT WATCH -

With a long­stand­ing work­ing re­la­tion­ship, Aurora has built up a thor­ough un­der­stand­ing of their client Jet­patcher’s busi­ness. Pro­vid­ing Alfa Laval plate heat ex­chang­ers on a num­ber of projects has meant Aurora knows their client’s needs in­side and out.

Jim Turn­ball who man­ages Jet­patcher says Aurora’s knowl­edge of their busi­ness is key to a suc­cess­ful re­la­tion­ship.

“Aurora knows our prod­uct and our firm,” says Jim. “In turn we know what we want from Aurora.”

Re­li­a­bil­ity is an­other key ben­e­fit and it’s cru­cial to Jet­patcher’s oper­a­tion that all equip­ment parts are fail-safe.

“We don’t ever have any prob­lems with Aurora’s heat trans­fer units, which is the big­gest ben­e­fit to our busi­ness, be­cause we can’t af­ford to have is­sues with them,” says Jim.

Built on such strong foun­da­tions, Aurora and Jet­patcher’s re­la­tion­ship is set to con­tinue for many years to come.

“I’m al­ways happy to ap­proach them with new ideas and ques­tions,” Jim says.

Aurora says it un­der­stands that re­li­able, ef­fec­tive and ef­fi­cient heat­ing and cool­ing so­lu­tions are the cor­ner­stone of ev­ery suc­cess­ful heat trans­fer project.

The firm can pro­vide a large va­ri­ety of cus­tomis­able heat ex­chang­ers to meet vir­tu­ally any heat trans­fer ap­pli­ca­tion. The com­bi­na­tion of world leading Alfa Laval heat trans­fer tech­nol­ogy with Aurora’s project and sys­tems build­ing ex­per­tise al­lows it to of­fer clients the most ad­vanced, ef­fi­cient and di­verse range of in­dus­trial heat trans­fer and pas­teuri­sa­tion so­lu­tions.

“At Aurora we stand close be­hind our prod­uct and all our in­dus­try leading brands are backed by ex­pert ad­vice, pre­mium prod­uct, in­stal­la­tion and sched­uled ser­vic­ing that is sec­ond to none,” says the firm.

“All this is ul­ti­mately de­signed to make your next de­ci­sion an easy one. No mat­ter what stage of your process you’re at right now, make Aurora your process equip­ment part­ner.”

Newspapers in English

Newspapers from New Zealand

© PressReader. All rights reserved.