Dyno a head­liner for one of New Zealand’s old­est news­pa­pers

DEMM Engineering & Manufacturing - - NEWS -

When Marty Pat­ter­son, Chief Engi­neer at the Otago Daily Times, needed a new con­veyor sys­tem it didn’t take him long to con­tact Dyno. He al­ready knew the prod­uct and its qual­ity, hav­ing pur­chased Dyno equip­ment pre­vi­ously through an in­ter­me­di­ary. This time he needed some­thing that was ex­clu­sive to ODT and its par­tic­u­lar pub­lish­ing needs; be­cause of the com­plex­ity of the project, he needed to deal with Dyno di­rect. Dyno was also kept fore­most in his mind by the reg­u­lar con­tact the sales con­sul­tants made with the news­pa­per’s of­fice, re­mind­ing Pat­ter­son that they were there when and if needed. Pat­ter­son needed two Belt Con­vey­ors – one at 11m and one at 19m – and a spiral con­veyor. That last re­quire­ment was the per­fect op­por­tu­nity for Dyno to in­tro­duce Pat­ter­son to its Ul­traSlip prod­uct, which is unique to Dyno.

It was all smooth sail­ing from the start, says Pat­ter­son. “We talked through our needs with the team at Dyno, gave them a sam­ple of what we wanted with the worst sce­nar­ios that could hap­pen and they went away with it. They came back with a so­lu­tion and af­ter a bit of tweak­ing here and there, we awarded them the con­tract. Cer­tainly price had some­thing to do with it as the quote was cost-ef­fec­tive but the team de­liv­ered; not a prob­lem. There were never any is­sues dur­ing the process and what we’ve got as a re­sult is great. That’s the ad­van­tage of deal­ing di­rect and hav­ing first-hand sup­port from the sales team. Dyno kept us seam­lessly in the loop and we al­ways knew where we were with them. This elim­i­nated any po­ten­tial stress. Our new Dyno con­veyor sys­tem is ro­bust, durable and looks im­pres­sive.”

Newspapers in English

Newspapers from New Zealand

© PressReader. All rights reserved.