Re­vised ISO 19011 stan­dard re­leased

DEMM Engineering & Manufacturing - - NEWS - FOR MORE IN­FOR­MA­TION ABOUT THE ISO 19011:2018 OR ANY OTHER STAN­DARDS, VISIT ASQ.ORG/LEARN-ABOUT- QUAL­ITY/LEARNABOUT-STAN­DARDS.

THE RE­CENTLY up­dated ISO 19011:2018, which con­tains guid­ance on man­ag­ing au­dit pro­grams, sets forth key guide­lines in­ter­nal and ex­ter­nal au­di­tors should use when ex­am­in­ing com­pa­nies striv­ing for ISO 9001:2015 re- cer­ti­fi­ca­tion.

ISO 19011:2018 pro­vides valu­able in­for­ma­tion on im­prov­ing an au­dit pro­gram sys­tem­at­i­cally, in­clud­ing es­tab­lish­ing pro­gram ob­jec­tives; ini­ti­at­ing, pre­par­ing for and con­duct­ing an au­dit; and pre­par­ing and dis­tribut­ing an au­dit re­port. The stan­dard pro­vides the nec­es­sary in­for­ma­tion for or­gan­i­sa­tions in all in­dus­tries that con­duct au­dits.

The lat­est re­vi­sion har­mo­nizes the stan­dard with other re­cently re­vised man­age­ment sys­tem stan­dards, like ISO 9001:2015, of­fer­ing a broader scope of man­age­ment sys­tem au­dit­ing and in­cor­po­rat­ing the con­cept of risk-based think­ing.

Last re­vised in 2011, the stan­dard was up­dated to: • Add risk- based ap­proach as a new prin­ci­ple of

au­dit­ing;

• Ex­pand the generic com­pe­tence re­quire­ments for au­di­tors;

• Ad­just the ter­mi­nol­ogy to re­flect the process; and

• Ex­pand the guid­ance on con­duct­ing an au­dit, par­tic­u­larly the sec­tion on au­dit plan­ning. Denise Ro­bitaille, chair of the ISO project com­mit­tee that re­vised ISO 19011 and ASQ mem­ber, said there were other sig­nif­i­cant ad­di­tions to the re­vised stan­dard re­gard­ing re­mote and vir­tual au­dit­ing.

“The in­clu­sion of text re­lat­ing to re­mote and vir­tual au­dit­ing ac­knowl­edges the changes in our global econ­omy and en­hances in­di­vid­u­als’ abil­ity to bet­ter un­der­stand how to ap­ply au­dit­ing prin­ci­ples in vir­tual en­vi­ron­ments and across con­ti­nen­tal spans,” Ro­bitaille said.

“The other im­por­tant elab­o­ra­tion is guid­ance on how to au­dit re­quire­ments re­lat­ing to the con­text of an or­ga­ni­za­tion,” Ro­bitaille said. “These are key re­quire­ments that per­me­ate all ma­jor man­age­ment sys­tem stan­dards. There­fore, this guid­ance can only serve to aug­ment or­gan­i­sa­tions’ un­der­stand­ing and ef­fec­tive im­ple­men­ta­tion of these strate­gi­cally im­por­tant re­quire­ments.”

Stan­dards are crit­i­cal for busi­nesses and con­sumers. Stan­dards have been proven to help busi­nesses lower costs by min­imis­ing er­rors and re­duc­ing re­dun­dan­cies, while stan­dards pro­vide safe­guards for users of prod­ucts and ser­vices.

ASQ ad­min­is­ters the tech­ni­cal groups that de­velop the most pop­u­lar stan­dards, in­clud­ing ISO 19011, ISO 9001 and ISO 14001. ASQ also de­vel­ops books, ar­ti­cles, train­ing and other sup­port­ing ma­te­ri­als to help or­ga­ni­za­tions im­prove their use of stan­dards.

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