Com­pact IT gives re­mote com­mu­ni­ties round-the-clock con­fi­dence

DEMM Engineering & Manufacturing - - TECHNOLOGY -

A LEAD­ING New Zealand not-for-profit or­gan­i­sa­tion pro­vides emer­gency re­lief and sup­port to the Pa­cific Is­lands through first aid, com­mu­ni­ca­tion and dis­as­ter pre­pared­ness train­ing.

When dis­as­ter strikes, its emer­gency re­sponse unit can be de­ployed to pro­vide IT and Com­mu­ni­ca­tions sup­port ser­vices on the ground. These tech­ni­cal ex­perts are also work­ing to build tech­nol­ogy ca­pa­bil­ity and train their Pa­cific Is­land neigh­bours to use tech­nol­ogy and con­duct ba­sic main­te­nance.

In part­ner­ship with ServerWorks, a Christchurch based IT ser­vices com­pany, the or­gan­i­sa­tion was able to de­sign a com­pact IT so­lu­tion to give re­mote com­mu­ni­ties round-the­clock con­fi­dence.


The chal­lenge fac­ing the or­gan­i­sa­tion and its net­work of Pa­cific

Is­lands, was the abil­ity to main­tain tech­nol­ogy in­fra­struc­ture. IT and com­mu­ni­ca­tions were of­ten one of the last con­sid­er­a­tions in plan­ning de­spite the grow­ing need for tech­ni­cal re­sources should a dis­as­ter oc­cur.

With few IT per­son­nel on the Pa­cific Is­lands, tech­nol­ogy sys­tems were of­ten run­down and with many lo­ca­tions sus­cep­ti­ble to sea air and sandy dust, tech­ni­cal equip­ment would de­grade at a quicker rate.

This re­sulted in a higher risk of tech­nol­ogy is­sues oc­cur­ring, caus­ing slow com­mu­ni­ca­tion and de­layed ground as­sess­ments.


ServerWorks de­signed a telecom­mu­ni­ca­tions sys­tem called Zero Lo­cal Touch (ZLT) – a com­pact IT so­lu­tion that holds ev­ery­thing from power re­dun­dancy and net­work­ing, to cy­ber se­cu­rity and much more. The sys­tem can be eas­ily de­ployed across the not­for-profit or­gan­i­sa­tion’s Pa­cific Is­land net­work, al­low­ing de­vices to stay con­nected wire­lessly or via ca­ble and keep com­mu­ni­ca­tions alive dur­ing dis­as­ter re­cov­ery and to pro­tect it against the el­e­ments, from cy­clones to ex­treme heat.

Ea­ton an­swered the call, sup­port­ing Serverworks to build the Zero Lo­cal Touch sys­tem ‘in a box’. It was de­signed and built us­ing the Ea­ton SC200 Mon­i­tor, Ea­ton Cab­i­net Fan Con­troller, Ea­ton 9PX EM 2kVA UPS with 9PX BM, Ea­ton MBS, Ea­ton iPDU, Ea­ton Surge Fil­ter, Ea­ton iPM Soft­ware, plus ae­ri­als, modems, Fortinet and HPE Net­work­ing and Server Equip­ment.

After eval­u­at­ing a range of dif­fer­ent en­clo­sures, Ea­ton’s Ex­oCab18 Out­door En­clo­sure was the only prod­uct that ticked all the boxes.

Kraig Win­ters, Gen­eral Man­ager/Owner at Serverworks said there were a lot of cab­i­net ven­dors of­fer­ing to de­sign some­thing from scratch, but none were able to meet the brief.

“We needed an en­clo­sure that re­quired very few en­gi­neer­ing mod­i­fi­ca­tions and could with­stand chal­leng­ing en­vi­ron­men­tal con­di­tions. Im­me­di­ately we saw the value in the longevity we would gain from Ea­ton’s prod­uct which is fully cov­ered by IP rated heat ex­change,” said Kraig.

“With Ea­ton back­ing up the ZLT, we can ex­pect a long life­cy­cle. The cab­i­net is built to last and will ser­vice the Pa­cific Is­lands for at least the next ten to twenty years.”

Ea­ton went be­yond the supply of prod­ucts and was avail­able to ServerWorks ev­ery step of the de­sign and build process.


After rig­or­ous test­ing at Serverworks’ work­shop, the ZLT so­lu­tion was de­ployed in March to the Tonga Is­lands.

“Once im­ple­mented, the so­lu­tion has the scal­a­bil­ity to meet IT de­mands of up to 70 staff and lever­aged through a fixed line, mo­bile or satel­lite com­mu­ta­tions to stay on­line at a fixed lo­ca­tion.

“When a dis­as­ter oc­curs, the build­ing may not be hab­it­able and the ZLT can be re­lo­cated and op­er­ate for up to four hours on back-up power – stream­lin­ing aid de­liv­er­ies from days to po­ten­tially hours.

“As we ex­plore new op­por­tu­ni­ties, we look for­ward to work­ing with Ea­ton to lever­age new ad­vances in UPS tech­nolo­gies and en­clo­sures,” said Win­ters.


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