Online connection app for healthcare
Hauraki wha¯nau can save time travelling, parking and waiting at outpatient clinics with Smart Health.
The free online platform is fast becoming an essential item in the health care kete (basket), with the added bonus of free after-hours GP and specialist consultation services.
SmartHealth is a mobile app powered by HealthTap, which connects patients to a range of health services using their smart phone, tablet device or home computer.
The service also proves invaluable for those needing to see a hospital specialist, saving them time and travel costs, especially for those who have to travel long distances to either Thames or Waikato hospitals.
It also offers access to a knowledge base of doctorapproved health information.
SmartHealth proved invaluable for Te Korowai Hauora o Hauraki Poukura Ta¯ngata People & Performance Manager Emma Redaelli when she experienced an ‘‘alarming’’ allergic reaction earlier this year after a period of illness and medications.
Redaelli went to the ‘Ask Doctors’ section and was instantly connected to a GP in Hamilton who asked her all the right questions and talked her through her symptoms.
She says the app was easy to use and the whole experience was very reassuring and calming.
‘‘I even sent a picture through. The GP then asked me to go to Thames ED and even rang through to talk to the GP there to explain what was going on and provide her thoughts, so when I arrived, all the information was already there and I was seen promptly.
‘‘And then the following day I got a message from the GP on the app asking how I was and making sure I had gone to the ED as well.’’
HealthTap for SmartHealth is available to all enrolled Te Korowai Hauora o Hauraki patients, who can sign up online or in person at Thames or Waikato Hospitals - they just need to take their photo ID along with them.
‘‘If you haven’t signed up, really think about doing so,’’ Redaelli said.
More information: www.smarthealth.org.nz.