On­line con­nec­tion app for health­care

Hauraki Herald - - HEALTH & BEAUTY -

Hau­raki wha¯nau can save time trav­el­ling, park­ing and wait­ing at out­pa­tient clin­ics with Smart Health.

The free on­line plat­form is fast be­com­ing an es­sen­tial item in the health care kete (bas­ket), with the added bonus of free af­ter-hours GP and spe­cial­ist con­sul­ta­tion ser­vices.

SmartHealth is a mo­bile app pow­ered by HealthTap, which con­nects pa­tients to a range of health ser­vices us­ing their smart phone, tablet de­vice or home com­puter.

The ser­vice also proves in­valu­able for those need­ing to see a hos­pi­tal spe­cial­ist, sav­ing them time and travel costs, es­pe­cially for those who have to travel long dis­tances to either Thames or Waikato hos­pi­tals.

It also of­fers ac­cess to a knowl­edge base of doc­tor­ap­proved health in­for­ma­tion.

SmartHealth proved in­valu­able for Te Korowai Hauora o Hau­raki Poukura Ta¯ngata Peo­ple & Per­for­mance Man­ager Emma Redaelli when she ex­pe­ri­enced an ‘‘alarm­ing’’ al­ler­gic re­ac­tion ear­lier this year af­ter a pe­riod of ill­ness and med­i­ca­tions.

Redaelli went to the ‘Ask Doc­tors’ sec­tion and was in­stantly con­nected to a GP in Hamil­ton who asked her all the right ques­tions and talked her through her symp­toms.

She says the app was easy to use and the whole ex­pe­ri­ence was very re­as­sur­ing and calm­ing.

‘‘I even sent a pic­ture through. The GP then asked me to go to Thames ED and even rang through to talk to the GP there to ex­plain what was go­ing on and pro­vide her thoughts, so when I ar­rived, all the in­for­ma­tion was al­ready there and I was seen promptly.

‘‘And then the fol­low­ing day I got a mes­sage from the GP on the app ask­ing how I was and mak­ing sure I had gone to the ED as well.’’

HealthTap for SmartHealth is avail­able to all en­rolled Te Korowai Hauora o Hau­raki pa­tients, who can sign up on­line or in per­son at Thames or Waikato Hos­pi­tals - they just need to take their photo ID along with them.

‘‘If you haven’t signed up, re­ally think about do­ing so,’’ Redaelli said.

More in­for­ma­tion: www.smarthealth.org.nz.

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