National Account Registry
National Account Registry is a technology designed to remove the friction (and anxiety) from making business payments online.
Idealog: So why do we need a National Account Registry?
John Hancock, co-founder: What we are trying to do is look at real problems in business. Our focus is very much one of trying to make life easier – for small businesses in particular.
Paying people is a pain in the backside and it shouldn't be. It should actually be really easy. That was the hypothesis we started with.
How long did you spend on research?
Not ages, but we did quite a lot of validation. I suppose the advantage we had was that we had access to Xero people who obviously do heaps of research on the needs and wants of small businesses. We had access to a lot of the internal people at Kiwibank who were very, very good at helping us understand the detailed mechanics of how business payments are actually supported in New Zealand.
So once you had your hypothesis, the actual development was really rapid, right?
Extraordinarily so. And that's really due to the power of the public cloud these days. One of our supporters in the project was Amazon Web Services. They have a very, very large, secure, scalable and powerful public cloud deployed globally, so we simply used orthodox technical architectures and orthodox tools that we subscribe to from them. The actual development time was less than two weeks.
You’ve certainly achieved a lot in a short time.
Even Xero and Kiwibank, who are both quite nimble, agile startup-y-type organisations, even they acknowledged that it would have been quite difficult to do an internal project that achieved what we achieved in the time we did it.
But it makes sense. If you take people out of the office, give them the resources they need, support them and give them a really clear target – and you give them all the information and support they need to be successful – you can actually get quite a lot done in quite a short period of time.