WHAT’S YOUR MOST E NCOURAGING PREDICTI ON F OR T HE F UTURE?
AI is what’s really exciting me at the moment. In particular, the accessibility of it. Through platform products like Google Dialogflow we can create natural conversations with people to help solve their problems, without having more human hands on deck. AI features in a lot of the platforms we use, which is incredibly helpful in removing some manual or time-consuming tasks. It frees up our time, so we can focus more on creative work and problem solving for our clients.
YoungShand Duncan Shand MANAGING DIRECTOR