Tak­ing back con­trol of in­sur­ance claims


A meet­ing de­signed to help Kaik­oura res­i­dents nav­i­gate the earth­quake in­sur­ance claims process drew a strong crowd to the town’s memo­rial hall last week.

About 100 peo­ple turned out to hear a range of ex­perts, all of whom had ex­pe­ri­ence in deal­ing with in­sur­ance claims fol­low­ing the Christchurch earth­quakes.

Six years on from those tre­mors, many prop­erty own­ers were left with poorly re­paired homes and de­val­ued prop­er­ties. Some have yet to have their claims set­tled. pos­si­ble dam­age he said. He rec­om­mended get­ting geotech­ni­cal as­sis­tance to de­ter­mine what ac­tual dam­age there has been to the land.

‘‘In Christchurch some changes to the land were not ap­par­ent to the naked eye.

‘‘Land may have sub­sided, be at risk of flood­ing and not as strong as be­fore.’’

If peo­ple chose to re­pair their home, they needed to look very care­fully at the full and fi­nal set­tle­ment, he said.

‘‘A builder is not an ex­pert in cost­ing – a quan­tity sur­veyor is an ex­pert in cost­ing.’’

Christchurch prop­erty owner Peter Woods said it was im­por­tant land own­ers stood up.

‘‘You have to stand up and push your rights be­cause they [in­sur­ance com­pa­nies] are not go­ing to do it for you – it’s up to you to push your case.’’

Kaik­oura res­i­dent Carol Hart said the meet­ing was very re­as­sur­ing.

‘‘It is great there are in­form­ing av­enues to go to other than wait­ing for the process.’’

Rita Calvert agreed the ad­vice was good and felt more se­cure armed with ex­tra knowl­edge.

Thora Law­son liked the fact it was live streamed for peo­ple who couldn’t be here.

‘‘It’s early days for a lot of us,’’ she said. ‘‘Some­times the re­al­ity of the sit­u­a­tion and the lo­gis­tics of get­ting re­pairs done over­whelms peo­ple.

‘‘I needed to be in­formed and I feel more em­pow­ered now.’’

A link to the meet­ing led by EQC­fix can be found at face­book .com/Kaik­ouraDistric­tCoun­cil.


Christchurch prop­erty owner Peter Woods, along with other pre­sen­ters from EQC­fix, spoke to Kaik­oura landown­ers last week about tak­ing con­trol of the earth­quake claims process.

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