How to be safe shopping for Christmas gifts
For some of us, this time of the year will see us purchasing more, for Christmas presents for our loved ones.
So here are some hints and tips to make things a bit easier if things go wrong after you have purchased the goods:
Before you leave the store, check your receipt and make sure you have been charged the correct price.
Keep the receipt. If the item is faulty, you will need proof of purchase so it can be returned.
If it is not clear on the receipt what the item is that was purchased, write it on the back, or on the top.
Ask about the store exchange policy. Some stores provide you with an exchange card, which means that if, for example, you are buying clothing and it does not fit the person you are giving it to, they can take it back with the card and swap it for an item that does.
Giving or receiving a voucher – check the expiry date. This also relates to the shop cards that you can put money on to. There is usually a timeframe as to when the money needs to be used by, so check it out.
If buying online, ensure you are dealing with a reputable company or business with a secure website.
If you would like any information on this topic or another, please contact the Porirua Citizens Advice Bureau. We are open Monday to Friday, from 9am till 4.30pm, and until 7pm on Thursday, at Pember House, level 2, 16 Hagley Street, Porirua. You can call us on 04 237 8846 or free phone 0800 367 222, email us at email@example.com or visit our website cab.org.nz. Our service is free and confidential.