Service levels monitored
The Government is consulting on a proposed set of non-financial performance measures for councils to use when reporting to their communities.
The measures cover essential infrastructure: water supply, sewerage, stormwater drainage, roads and footpaths, and flood protection.
‘‘These services are crucial to people’s everyday life and the local economy so it’s important the public has a say in how they are provided. To do so, they need information that is relevant, accessible and easy to understand,’’ says Kathy Perreau, policy director at the Department of Internal Affairs.
‘‘ The aim of the proposed measures is to provide useful information on these essential services. For example, one proposed performance measure is about whether water is safe to drink.
‘‘Others are about the safety of local roads and the levels of protection provided by major flood protection works.’’
The performance measures won’t dictate how councils should deliver standards or targets. Rather, they will measure the level of service.