NZ Post ser­vices

Kapi-Mana News - - OPINION -

New Zealand Post has re­in­sti­tuted the bill-pay­ment ser­vice in the Ti­tahi Bay PostShop.

We have done this be­cause we un­der­stand that lo­cal peo­ple value it.

The de­ci­sion to re­move this par­tic­u­lar ser­vice was a mis­take.

We value our unique place in the Porirua and Ti­tahi Bay com­mu­ni­ties.

In re­spect to the Kapi-Mana News editorial (July 8), we are not ‘‘de­ter­mined to drive’’ cus­tomers on­line, but we do need to make good busi­ness de­ci­sions that re­flect fast-chang­ing cus­tomer be­hav­iours.

Also, de­spite your view, we have com­mu­ni­cated our changes widely – both the di­rec­tion we are headed in and the changes that are spe­cific to lo­cal com­mu­ni­ties, in­clud­ing in Porirua.

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