NZ Post services
New Zealand Post has reinstituted the bill-payment service in the Titahi Bay PostShop.
We have done this because we understand that local people value it.
The decision to remove this particular service was a mistake.
We value our unique place in the Porirua and Titahi Bay communities.
In respect to the Kapi-Mana News editorial (July 8), we are not ‘‘determined to drive’’ customers online, but we do need to make good business decisions that reflect fast-changing customer behaviours.
Also, despite your view, we have communicated our changes widely – both the direction we are headed in and the changes that are specific to local communities, including in Porirua.