Watch for online bargain pitfalls
The main shopping streets are awash with end- ofseason sales, and online sales are increasing exponentially.
However, not created equal.
Exercise a bit of savvy and you’re more likely to avoid the pitfalls. These guidelines should help:
Do check if the deal is as good as is claimed.
It takes only a minute to do an internet search. See what the company would normally charge for the same item.
Sometimes the discount isn’t as
all deals are something you’ve bought, you can ask the discount site or the provider to put it right.
If the discount site sends you to the provider, it may be misleading you about your rights, in which case you can complain to the Commerce Commission or go to the Disputes Tribunal.
A common problem is when companies are overwhelmed by large numbers of orders.
Perhaps you’ve bought a voucher for a fishing trip, but because of high demand no charters are available until after the voucher has expired.
You could then ask to use the voucher at a later date, or for your money back.
Do read the terms and conditions.
If the barbecue kit you ordered in summer hasn’t arrived and the mountains are peaking with snow, you are within your rights to seek a refund.
But if the terms and conditions stated a certain delivery time when you placed your order, you will have to wait that long.