Vic­tims of crime have an­other way to call in

Matamata Chronicle - - News - By NI­COLA STE­WART

A new way to re­port crime to po­lice has earned a thumbs up from the vic­tims of a bur­glary in Mata­mata.

Staff at Lad­brook Park Sta­bles, owned by lo­cal trainer John Sar­gent, used the Crime Re­port­ing Line (CRL) two weeks ago af­ter some­one broke into the of­fices at their sta­bles.

Of­fice man­ager Louise Weather­ley said a staff mem­ber ar­rived at work shortly af­ter 3am on May 2 to find the front door open with a key in the lock.

Some­one had smashed a win­dow to en­ter one of the of­fices and then found keys to gain ac­cess to other ar­eas of the build­ing.

They had ran­sacked two of the of­fices and taken a com­puter, two phones and a few other cash and carry items.

When the fore­man ar­rived about 3.30am, he called the Mata­mata Po­lice sta­tion and was put through to the CRL.

‘‘He asked to re­port a bur­glary and they took all the de­tails, told us what to do and what not to do and said they would have some­one out here as soon as they could,’’ said Mrs Weather- ley. ‘‘They were bril­liant . . . re­ally help­ful.

‘‘When I stopped at the po­lice sta­tion on my way to work later that morn­ing, they were al­ready on to it.’’

The CRL is based in Auck­land and takes re­ports on any crime where there is no im­me­di­ate dan­ger to per­sons or prop­erty – for ex­am­ple, a bur­glary where the of­fender is no longer there.

Re­ports are im­me­di­ately en­tered into the sys­tem, mean­ing a case num­ber can be passed onto an in­sur­ance com­pany straight away.

Lo­cal po­lice have in­stant ac­cess to the case file and are able to fol­low up as soon as they can.

Sergeant Gra­ham McGurk said the sys­tem was more ef­fi­cient and meant po­lice had more time to fol­low up.

‘‘It is a good sys­tem – I re­ally be­lieve that,’’ he said.

He ac­knowl­edged there had been some dif­fi­culty get­ting through to the po­lice sta­tion in the months lead­ing up to the re­lease of the CRL.

‘‘It’s all up and run­ning now so there should be no more is­sues.’’

Once a case is en­tered into the sys­tem it could eas­ily be added to or amended, he said.

‘‘If you find that there is more prop­erty miss­ing, you can call the CRL back and they will add it straight to the re­port.

‘‘It’s a much higher level of ser­vice.’’

Mrs Weather­ley said she had called the CRL sev­eral times to list more stolen items.

‘‘Ev­ery time we ring up with a lit­tle bit more info [sic] and they add it to the file,’’ she said.

‘‘ The Mata­mata have been bril­liant.

The sta­bles has since had mo­tion cam­eras and se­cu­rity locks in­stalled, she said.



Gen­er­ous: Chal­lenge! Mata­mata owner Dave Har­ris and West­pac Air Am­bu­lance chief pilot Grant Brem­ner.


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