Victims of crime have another way to call in
A new way to report crime to police has earned a thumbs up from the victims of a burglary in Matamata.
Staff at Ladbrook Park Stables, owned by local trainer John Sargent, used the Crime Reporting Line (CRL) two weeks ago after someone broke into the offices at their stables.
Office manager Louise Weatherley said a staff member arrived at work shortly after 3am on May 2 to find the front door open with a key in the lock.
Someone had smashed a window to enter one of the offices and then found keys to gain access to other areas of the building.
They had ransacked two of the offices and taken a computer, two phones and a few other cash and carry items.
When the foreman arrived about 3.30am, he called the Matamata Police station and was put through to the CRL.
‘‘He asked to report a burglary and they took all the details, told us what to do and what not to do and said they would have someone out here as soon as they could,’’ said Mrs Weather- ley. ‘‘They were brilliant . . . really helpful.
‘‘When I stopped at the police station on my way to work later that morning, they were already on to it.’’
The CRL is based in Auckland and takes reports on any crime where there is no immediate danger to persons or property – for example, a burglary where the offender is no longer there.
Reports are immediately entered into the system, meaning a case number can be passed onto an insurance company straight away.
Local police have instant access to the case file and are able to follow up as soon as they can.
Sergeant Graham McGurk said the system was more efficient and meant police had more time to follow up.
‘‘It is a good system – I really believe that,’’ he said.
He acknowledged there had been some difficulty getting through to the police station in the months leading up to the release of the CRL.
‘‘It’s all up and running now so there should be no more issues.’’
Once a case is entered into the system it could easily be added to or amended, he said.
‘‘If you find that there is more property missing, you can call the CRL back and they will add it straight to the report.
‘‘It’s a much higher level of service.’’
Mrs Weatherley said she had called the CRL several times to list more stolen items.
‘‘Every time we ring up with a little bit more info [sic] and they add it to the file,’’ she said.
‘‘ The Matamata have been brilliant.
The stables has since had motion cameras and security locks installed, she said.
Generous: Challenge! Matamata owner Dave Harris and Westpac Air Ambulance chief pilot Grant Bremner.