Business ‘rapt’ with tourism award
The team at Longlands Farm and Restaurant are on a high after earning a national tourism award.
Longlands was presented the high distinction award by Grand Pacific Tours – a major New Zealand luxury coach operator based in Australia.
Thousands of tourists from Australia and the United Kingdom tour the country with Grand Pacific Tours each year.
They are asked to complete a satisfaction survey at the end of each tour and rate their experience at all hotels and attractions they visit.
Longlands directors Kerry and Silvia Simpson and reservations and functions manager Liane Poulton said they were ‘‘ rapt’’ with the award.
‘‘We are very passionate about our business and we work hard at it and this award is a great reward for that,’’ said Mr Simpson.
Tourists visiting Longlands are taken on a farm tour by Mr Simpson, farm manager Joshua Hawke, or Hilton Woodroofe.
‘‘ We talk them through dairying in New Zealand and the relevance of the industry to the New Zealand economy,’’ said Mr Simpson. ‘‘ We try to keep it light and to the point.’’
The tour is followed by a drink and a tra- ditional roast lamb lunch in the restaurant. ‘‘We love seeing people leave happy. We push ourselves pretty hard to make that happen,’’ said Mrs Simpson.
‘‘ The award means we are doing it right so that gives us a buzz.’’
Team effort: Longlands directors Silvia and Kerry Simpson and reservations and function manager Liane Poulton with their high distinction award.