Busi­ness ‘rapt’ with tourism award

Matamata Chronicle - - News - By NI­COLA STE­WART ni­cola.ste­wart @wrcn.co.nz

The team at Long­lands Farm and Restau­rant are on a high af­ter earn­ing a national tourism award.

Long­lands was pre­sented the high dis­tinc­tion award by Grand Pa­cific Tours – a ma­jor New Zealand lux­ury coach op­er­a­tor based in Aus­tralia.

Thou­sands of tourists from Aus­tralia and the United King­dom tour the coun­try with Grand Pa­cific Tours each year.

They are asked to com­plete a sat­is­fac­tion sur­vey at the end of each tour and rate their ex­pe­ri­ence at all ho­tels and at­trac­tions they visit.

Long­lands di­rec­tors Kerry and Sil­via Simpson and reser­va­tions and func­tions man­ager Liane Poul­ton said they were ‘‘ rapt’’ with the award.

‘‘We are very pas­sion­ate about our busi­ness and we work hard at it and this award is a great re­ward for that,’’ said Mr Simpson.

Tourists vis­it­ing Long­lands are taken on a farm tour by Mr Simpson, farm man­ager Joshua Hawke, or Hil­ton Woodroofe.

‘‘ We talk them through dairy­ing in New Zealand and the rel­e­vance of the in­dus­try to the New Zealand econ­omy,’’ said Mr Simpson. ‘‘ We try to keep it light and to the point.’’

The tour is fol­lowed by a drink and a tra- di­tional roast lamb lunch in the restau­rant. ‘‘We love see­ing peo­ple leave happy. We push our­selves pretty hard to make that hap­pen,’’ said Mrs Simpson.

‘‘ The award means we are do­ing it right so that gives us a buzz.’’

Team ef­fort: Long­lands di­rec­tors Sil­via and Kerry Simpson and reser­va­tions and func­tion man­ager Liane Poul­ton with their high dis­tinc­tion award.

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