CAB in helper crisis
Matamata’s Citizen Advice suffering a staffing crisis.
CAB, which provides free and confidential advice on consumer enquiries, family and personal issues and financial concerns, doesn’t have enough volunteers to continue operating during their usual opening hours of 10am to 4pm, chairwoman Jean Clancy said.
The group’s new hours, while they are short staffed, would be two two-hour shifts between 10am and 2pm from Monday, July 28.
This would affect people trying to book the health shuttle, which CAB organise, and the people who manned the after-hours phone for the shuttle would be busier.
It would also affect areas like Katikati, who’s CAB hours are also shorter. When this office is closed, calls are placed through to Matamata.
The Matamata branch currently has 25 volunteers who cover the five days which is split into two shifts.
Clancy said the organisation needed about 10 more volunteers who are keen to help their community.
To be trained as a volunteer for CAB, contact the branch on 07 888 8176 or visit the Matamata Resource Centre at 41a Hetana St to get an enrolment form.