Master glazier fixes sights on top award
Matamata glazier Robert Graham has a reason to be very proud.
He was recently awarded a certificate for the best overall service 2015-2016 at the Master Glazier conference in Martinborough.
Awards are given out on a sixmonthly basis.
The best overall service is feedback from the customer regarding the overall service of the trades staff from initial contact, through to completion.
With over a decade of experience and three years as a master glazier, the Matamata Glazing and Windscreen owner/operator is pleased with the outcome.
Graham is a one-man band, he does all the work himself, including administration.
Although he wasn’t in any way tipped off about his win prior to the conference, he had a feeling it was going to be his time.
‘‘I had been working so hard. I was rapt.
‘‘If I get number one again, which I hope to do in the next six months, I’ll get another one next year. ‘‘It’s a lot of hard work. ‘‘I’ve gone out there to prove myself.
‘‘I started on my own from scratch, and built the business up over three and a half years to where I am now.’’
‘‘ I started on my own from scratch, and built the business up over three and a half years to where I am now.’’
a glazier about 13 years ago and went out on his own just over three years ago.
Within six months of starting his own business, he became a master glazier.
In the past three years, he has placed ninth, fifth, seventh, first, third and first of 70 master glazier businesses across the country.
He was in the running for the award in 2014-15.
Master Glaziers complete insurance work, as well as stone chip repairs, showers, splash backs, commercial glazing, house window glazing, automotive windscreens and side glass.
His work takes him to Morrinsville, Te Aroha and down to Tirau, and has also included Raglan and Te Kuiti for urgent jobs.
He is specially police vetted through master glaziers for police work, which he says means people can trust his business.
He is also often called out in the middle of the night following break in’s or vandalism, but he doesn’t mind, as helping people is just something he likes to do.
‘‘I enjoy meeting people and talking to customers.
‘‘I’ll go out of my way to do things for people.’’