Mas­ter glazier fixes sights on top award

Matamata Chronicle - - What’s On - REXINE HAWES

Mata­mata glazier Robert Gra­ham has a rea­son to be very proud.

He was re­cently awarded a cer­tifi­cate for the best over­all service 2015-2016 at the Mas­ter Glazier con­fer­ence in Mart­in­bor­ough.

Awards are given out on a six­monthly ba­sis.

The best over­all service is feed­back from the cus­tomer re­gard­ing the over­all service of the trades staff from ini­tial con­tact, through to com­ple­tion.

With over a decade of ex­pe­ri­ence and three years as a mas­ter glazier, the Mata­mata Glaz­ing and Wind­screen owner/op­er­a­tor is pleased with the out­come.

Gra­ham is a one-man band, he does all the work him­self, in­clud­ing ad­min­is­tra­tion.

Although he wasn’t in any way tipped off about his win prior to the con­fer­ence, he had a feel­ing it was go­ing to be his time.

‘‘I had been work­ing so hard. I was rapt.

‘‘If I get num­ber one again, which I hope to do in the next six months, I’ll get an­other one next year. ‘‘It’s a lot of hard work. ‘‘I’ve gone out there to prove my­self.

‘‘I started on my own from scratch, and built the busi­ness up over three and a half years to where I am now.’’

Gra­ham be­came

‘‘ I started on my own from scratch, and built the busi­ness up over three and a half years to where I am now.’’

a glazier about 13 years ago and went out on his own just over three years ago.

Within six months of start­ing his own busi­ness, he be­came a mas­ter glazier.

In the past three years, he has placed ninth, fifth, sev­enth, first, third and first of 70 mas­ter glazier busi­nesses across the coun­try.

He was in the run­ning for the award in 2014-15.

Mas­ter Glaziers com­plete in­surance work, as well as stone chip re­pairs, show­ers, splash backs, com­mer­cial glaz­ing, house win­dow glaz­ing, au­to­mo­tive wind­screens and side glass.

His work takes him to Mor­rinsville, Te Aroha and down to Ti­rau, and has also in­cluded Raglan and Te Kuiti for ur­gent jobs.

He is spe­cially po­lice vet­ted through mas­ter glaziers for po­lice work, which he says means peo­ple can trust his busi­ness.

He is also of­ten called out in the mid­dle of the night fol­low­ing break in’s or van­dal­ism, but he doesn’t mind, as help­ing peo­ple is just some­thing he likes to do.

‘‘I en­joy meet­ing peo­ple and talk­ing to cus­tomers.

‘‘I’ll go out of my way to do things for peo­ple.’’

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